Top courses
- Training
- Inhouse in Evesham
- Intermediate
- Different dates available
- 1 Day
...how you influence or persuade the person. The aim of the Assertiveness at Work training course is for participants to appreciate the role of assertiveness... Learn about: Communication Training, Body Language, Assertiveness Training...
- Short course
- Inhouse
- Intermediate
- Different dates available
- 1 Day
...we host a telephone meeting with you to establish the nature of the delegate's roles, their strengths and development areas and any areas of the course... Learn about: Interview Skills, Recruitment and Selection, Recruitment Process...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...the 5 Choices when considering tasks · Apply a structured process to deciding and prioritising key activities · Recall the 6 golden rules of planning tools... Learn about: Skills and Training, Time management, Skills Communication...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...to which they have benefited from the course. This also gives the participant, and their line manager, further analysis of their strengths, highlighting... Learn about: Presentation Skills, Body Language, Voice Projection...
- Course
- Inhouse
- Beginner
- Different dates available
- 2 Days
...Supervisors, Team Leaders or First Line Managers Key Objectives: At the end of the 2-day supervisory skills training course, delegates will be able... Learn about: Skills and Training, Team Building, Skills Communication...
- Short course
- Inhouse in Avon
- Beginner
- Different dates available
- 1 Day
...and their line manager, further analysis of their strengths, highlighting any further development needs. ·A mini exhibition of management skill books... Learn about: Communication Skills, Personnel Management, Skills and Training...
Reviews on ABC Training Solutions Ltd
More information
History
ABC Training Solutions is run by Bryan Edwards. Bryan is an Institute of Personnel & Development (C.I.P.D.) qualified Trainer, with over 20 years training and personnel experience.After comprehensive School Teaching, Bryan started his personnel career at Safeways, managing the Human Resource function of a £8m turnover store. Specialising in training in 1989, Bryan joined House of Fraser, initially as Training Manager. He was promoted to Head Office Training Manager, where for 8 years he managed the training and development for over 500 office employees, managing a budget in excess of £130,000, and delivering an extensive range of managerial and interpersonal skill courses.Bryan’s most recent corporate commercial experience has been as Training Manager at Tiny Computers, a p.c. manufacturer/retailer. He managed a team of 6 trainers as well as being responsible to design, deliver and evaluate management training programmes for 170 Head Office Team Leaders and Store Managers.
Advantages of studying here
ABC Training Solutions is a small training consultancy. We do not employ Sales people nor Training Associates. You can be assured that, unless exceptional circumstances, the person you liaise with about your training will be the person who delivers it i.e. Bryan!Bryan does not lecture people. Of course there will be models to get across, however his general style is facilitative , drawing upon delegates' experiences, thoughts and ideas.All ABC's courses have a mini exhibition of resources placed in the room - self help books and additional handouts. The delegate manual given to each delegate contains lots of self study material too, to review after the workshop.
Areas of specialisation
Leadership and ManagementTime ManagementCustomer CareTelephone techniques
Description
In house training courses in leadership, supervisory skills, performance management, disciplinary skills,appraisals, recruitment interviewing, train the trainer, assertiveness, time management, telephone skills, receptionist skills, presentation skills and customer service.
A typical training course at your premises may cost as little as £720 for up to 8 people (exc. VAT and travel) or even £570 for a 1 day course for up to 4 people! Learning objectives and content can be customised to your workplace.
The Trainer, Bryan Edwards, is C.I.P.D. Qualified and has over 25 years training experience in commercial and non-commercial organisations. Pinewood Studios, esure, Kennington Oval and Sharp Electronics are some of the clients Bryan has worked with recently. Based in the South Midlands, Bryan travels extensively in the U.K. to deliver training.
