Admin, Secretarial and PA Diploma

Course

Online

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Special Emagister price

£ 9 £ 425 VAT inc.

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Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Class hours

    10h

  • Duration

    1 Year

  • Online campus

    Yes

The Admin, Secretarial and PA Diploma provides a complete introduction to the core skills required to succeed in office administration, secretarial duties, and professional PA roles. Learners gain a strong understanding of modern administrative workflows, diary management, email handling, document preparation, customer communication, meeting support, travel arrangements, and basic business procedures. The programme is suitable for anyone looking to improve productivity, organisation, and confidence in a busy office environment.

The course covers essential office software, including word processing, spreadsheets, and presentation tools, alongside practical skills such as minute taking, filing systems, telephone etiquette, and managing confidential information. Learners also explore priorities, time management, communication styles, and workplace professionalism – all essential for supporting managers, teams, and clients.

This online CPD course is self-paced and highly flexible, allowing learners to study at a time that suits them. Whether seeking a new role, returning to work, or aiming to improve performance in an existing position, this diploma offers valuable knowledge recognised across multiple sectors. Upon completion, learners will be equipped with office administration skills that strengthen their CV and support successful progression into administrative, secretarial, and assistant roles.

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About this course

Improve office administration and organisational skills
Manage diaries, meetings, and travel efficiently
Produce professional documents, emails, and reports
Communicate confidently with colleagues and clients
Use key office software effectively
Support managers with daily business tasks
Strengthen efficiency, time management, and priorities

This diploma is ideal for anyone who wants to build a strong career in administration, secretarial support, or personal assistant roles. It is suitable for school leavers, job seekers, career changers, and individuals returning to work. Learners who already work in an office environment will also benefit, as the course strengthens existing skills and supports professional development.

Typical career paths include administrative assistant, office support, receptionist, secretary, and PA roles. The content is clear, practical, and accessible, making it suitable for learners from different industries, such as business services, education, healthcare, hospitality, retail, and charities. The course helps learners understand how to manage tasks, priorities, communication, and professional responsibilities within a busy organisation.

No previous experience is required, making this an excellent starting point for those new to office administration. The diploma helps learners build confidence, demonstrate essential workplace skills, and present themselves as organised and capable candidates for employment.

There are no formal entry requirements for this course. It is suitable for learners aged 16 and above who would like to begin or develop a career in administration, secretarial work, or personal assistant roles. A good standard of English, numeracy, and IT skills is recommended to support study and communication.

Learners will need access to a computer, laptop, or tablet with an internet connection to complete the online modules at their own pace. Motivation, commitment, and an interest in office administration will help individuals gain the most from the programme.

Upon successful completion of the Admin, Secretarial and PA Diploma, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.

This diploma offers complete flexibility, allowing learners to study online from any location at a time that suits them. The modules are designed by industry experts and reflect real administrative responsibilities found in modern workplaces. Learners develop practical skills and knowledge that can be used immediately to improve organisation, communication, and productivity.

The course is fully self-paced, with no deadlines or classroom attendance. Learners receive structured guidance, accessible content, and clear outcomes that support professional growth. Completing this diploma is an effective way to enhance a CV, stand out in job applications, and demonstrate preparedness for administrative, secretarial, and PA roles.

Yes. The Admin, Secretarial and PA Diploma is designed to be accessible for learners with no previous experience. All topics are explained clearly, and the modules build knowledge step by step. The course includes essential skills such as email handling, document creation, meeting support, and office systems. The self-paced format allows learners to review lessons as often as needed, making it a supportive starting point for anyone entering administration, secretarial work, or PA roles.

Completing this diploma helps learners develop the skills required for roles such as administrative assistant, receptionist, secretary, or personal assistant. The course strengthens organisation, communication, productivity, and software skills – all highly valued by employers across many sectors. It also helps learners improve confidence in managing daily office tasks and supporting colleagues or managers. These skills add value to a CV and can support career progression, role changes, or preparation for new opportunities.

The course is delivered online and is fully self-paced. Learners can access the platform from any device with an internet connection and study at a time that fits their schedule. Modules include interactive materials, reading resources, and assessments to support learning. There are no deadlines, and learners can work through lessons at their preferred speed. Progress is saved automatically, making it easy to pause and continue whenever needed.

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 7 years

Subjects

  • Secretarial
  • PA
  • Minute Taking
  • Office IT
  • Ms Office
  • Personal Assistant
  • Diary Management
  • Communication Training

Teachers and trainers (1)

One Education

One Education

Course Provider

Course programme

Admin, Secretarial and PA Diploma gives learners the skills needed to support managers, teams and business operations efficiently. The course covers communication, diary management, document preparation, meeting support, customer service, office systems and professional etiquette. Learners explore how to stay organised, handle enquiries, manage tasks, and provide reliable administrative assistance. With practical examples and clear guidance, the training prepares learners for administrative, secretarial or personal assistant roles in a wide range of workplaces.

Course Curriculum

  • Admin, Secretarial and PA Diploma
  • Module 01: Personal Assistant
  • Module 02: Admin Support
  • Module 03: Administrative Management
  • Module 04: Organisational Skills
  • Module 05: Telephone Etiquette
  • Module 06: Business Writing
  • Module 07: Time Management
  • Module 08: Body Language and Effective Communication
  • Module 09: Meeting Management
  • Module 10: Excel Basics
  • Module 11: PowerPoint Basic
  • Mock Exam
  • Final Exam

Call the centre

Admin, Secretarial and PA Diploma

Special Emagister price

£ 9 £ 425 VAT inc.