Admin, Secretarial & PA - Course
Course
Distance
Description
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Type
Course
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Level
Advanced
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Methodology
Distance Learning
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Class hours
400h
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Duration
Flexible
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Start date
December
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Online campus
Yes
Certificate of achievement in Admin, Secretarial & PA Level 7. Additional CPD Accredited Certificate with 200 CPD points available with no extra study. Tutor Support, Course Materials & Assessments included.
The field of Admin, Secretarial & PA services wide open for confident candidates with outgoing personalities and relentless attention to detail. The professional PA is the ultimate multitasker, hired to oversee the personal affairs and activities of those they support. Some secretaries and PAs handle everyday admin for established organisations, while others are hired by a single executive, entrepreneur or influential figure. Whichever path you choose, to become a trusted and respected PA or Secretary is to open the door to a world of incredible career opportunities. Success as a PA or secretary is as much about personal qualities and character as it is hard skills. If you consider yourself to be a responsible, hardworking people-person with excellent time management skills, you’re already halfway there. It’s simply a case of getting to know the functions of PAs and secretarial workers, in order to ready yourself for a fascinating career in the field.
Our most advanced course to date, this Level 7 Admin, Secretarial & PA Diploma could hold the key to your dream job. Transform your ambition and enthusiasm into a rewarding career for life, studying from home at a pace and time to suit your schedule. Learn how to handle an extensive range of essential office admin duties, compose important business letters and handle complex mail and shipping requirements. Course content also covers making travel arrangements on behalf of others, organizing meetings and events, the importance of time management as a PA and how to become a better communicator. Enjoy expert tutor support throughout the course, as you work your way towards an endorsed Level 7 Admin, Secretarial & PA.
Important information
Price for Emagister users: On successful completion of the course you can pay the Endorsed/Accreditation certificate fee in order to claim the certificate.
Facilities
Location
Start date
Start date
About this course
Advanced organisational skills
Professional time management and prioritisation skills
Improved written and verbal communication skills
How to handle sensitive matters with discretion
Enhanced accuracy and attention to detail
Improved self-confidence and general motivation
The ability to remain calm under pressure
Detailed knowledge of all key secretarial functions
The opportunity to take your career to a higher level
There is no entry requirement.
OPTION-I: Endorsed Certificate of Achievement from ABC Awards
At the end of the course, learner can claim an endorsed certificate by paying £170 accreditation fee+postal charges.
Certificate of course Completion
(soft copy) can be claimed for £15. If you need hard copy of this certificate you will pay £25
OPTION-II: CPD Certificate
Upon successful completion of the course, a fee is payable for a CPD Accredited Diploma in PDF format or hard copy.
CPD Accredited Diploma (PDF format)=£30
CPD Accredited Diploma (Hardcopy)=£150
Postage Charges:
National £9
International £15
Reviews
Subjects
- Communication Training
- Ms Office
- Time management
- Planning
- Shipping
- Ethics
- Meetings
- Powerpoint
- Conflict
- Secretarial
- PA
- Excel
- Word
- Options
- Office IT
- Etiquette
- Secretary
- MS Excel
- Ms PowerPoint
- Ms Word
- Admin
Teachers and trainers (1)
Cpd Tutor
Tutor
Course programme
Unit 1 The Job Functions of a PA / Secretary
This module covers the following topics:
- Role and Responsibilities of a PA / Secretary
- Daily Routine
- Office Supplies
- Plus more
Unit 2 Telephone Skills
This module covers the following topics:
- Telephone Usage
- Telephone Manners
- Telephone Etiquette Tips
- Domestic Long-Distance Calls
- Voice-Mail Etiquette
- Plus more
Unit 3 Mail Services and Shipping
This module covers the following topics:
- Forwarding First-Class and Other Mail
- Alternatives to Royal Mail
- Other Shipping Services
- Plus more
Unit 4 Travel Arrangements
This module covers the following topics:
- Transportation Reservations
- Finding a Reputable Agent
- Using a Travel Agent for International Travel
- Plus more
Unit 5 Organising Meetings
This module covers the following topics:
- Anatomy of a Meeting
- Types of Corporate Meetings
- Common Problems When Scheduling Meetings
- Planning for the Conference
- Preparing Conference Materials
- Plus more
Unit 6 Time Management
This module covers the following topics:
- Overview of Time Management
- Controlling Procrastination
- Maintaining an Activity List
- Creating Action Plans
- Plus more
Unit 7 Keeping Accurate Records
This module covers the following topics:
- How to Alphabetize for Filing and Indexing
- Individual or Personal Names
- File Cabinets
- Organizing Your Computer Files
- Using Documents Library
- Plus more
Unit 8 Writing Business Letters
This module covers the following topics:
- Business Documents
- Beginning the Letter
- Closing the Letter
- Hyperlinks in Email Messages
- Email Protocol for Administrative Assistants
- HTML Format Versus Plain Text
- Plus more
Unit 9 Other Written Communication
This module covers the following topics:
- Reports
- Memorandum Report
- Report Templates
- Editing and Proofreading
- Electronic Revisions
- Plus more
Unit 10 Presentation Skills
This module covers the following topics:
- Good Preparation
- Starting and Ending Your Presentation
- Visual Aids
- Group Presentations
- Plus more
Unit 11 Communication Skills
This module covers the following topics:
- Nonverbal Communications
- Customer Service
- Customer Service Fundamentals
- Types of Interviews
- Question Sequence and Wording
- Plus more
Unit 12 Active Listening
This module covers the following topics:
- The Basics of Active Listening
- Understanding the Communication Process
Unit 13 Administrative Skills
This module covers the following topics:
- Importance of Business Environment
- Types of Business Environment
- Social Responsibility of a Business
- Business Ethics
- Plus more
Unit 14 Office Management & Supervision
This module covers the following topics:
- The Role of the Office Manager
- Building Trust with Your Team
- Typical Ethical Issues in Business
- Whistleblowing
- Plant Closing Laws
- Plus more
Unit 15 Budgets and Managing Money
This module covers the following topics:
- Monitoring and Managing Budgets
- Decision Making
Unit 16 Dealing With Difficult People Conflict Resolution
This module covers the following topics:
- Different Stages of Conflict
- Conflict Management
Unit 17 Business Ethics for the Office
This module covers the following topics:
- Introduction to Business Ethics
- Philosophical Approaches to Ethics
- Developing Codes for Office Ethics
- Common Ethical Dilemmas
Unit 18 Business Etiquette
This module covers the following topics:
- Introduction to Business Etiquette
- Proper ways for Business Dining
Unit 19 Effective Planning and Scheduling
This module covers the following topics:
- Introduction to Work Breakdown Structure
- Effective Project Planning
- Project Risk Management and Communication Plans
Unit 20 Microsoft Office 2016
This unit covers the following topics:
MS Word
- Getting Started with Word
- Identify the Components of the Word Interface
- Microsoft Office Word 2016
- Word Documents
- The Word Application Window
- The Ribbon
- The Backstage View
- Task Panes
- Galleries
- Document Views
- Create a Word Document
- Creating a Blank Document
- Default Typing Options
- Formatting Marks
- Save Options
- Sharing a Document
- Preview and Print Options
- Accessing Advanced Help Options
MS Excel
- Getting Started with Microsoft Excel 2016
- Identify the Elements of the Excel Interface
- Microsoft Excel 2016
- What are Spreadsheets, Worksheets, and Workbooks?
- What are Columns, Rows, Cells, and Ranges?
- The Excel Interface
- Navigation Options
- Creating a New Blank Workbook
MS Powerpoint
- Modifying the PowerPoint Environment
- Customize the User Interface
- The PowerPoint Options Dialog Box
- The Customize Ribbon Category
- Customize the Quick Access Toolbar
- Move the Quick Access Toolbar
- The Customize Status Bar Menu
- TOPIC B: Set PowerPoint 2016 Options
- Save Options
- Proofing Options
- Advanced Options
Additional information
Admin, Secretarial & PA - Course