Admin Support Assistant
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
The Admin Support Assistant course provides a clear and structured introduction to the essential responsibilities within modern administrative roles. This training covers the practical skills needed to support daily office operations, manage documents, handle communication, organise schedules, and maintain a productive workflow. Learners gain a strong understanding of administration procedures, customer communication, record-keeping, confidentiality, and digital office systems. With admin roles continuing to grow across business, education, healthcare, and public services, this course offers valuable knowledge for anyone interested in building solid administrative capabilities.
Designed for both beginners and those looking to refresh their skills, this online Admin Support Assistant course helps learners develop confidence in tasks such as email handling, meeting support, telephone etiquette, data organisation, and file management. The programme is fully self-paced, allowing learners to study flexibly from any location and build foundational administrative knowledge at a suitable speed.
By the end of the course, learners will understand the expectations of an administrative support role, learn how to prioritise workloads, follow workplace policies, and communicate professionally in written and verbal formats. Completing this Admin Support Assistant training is an excellent way to strengthen employability, enhance a CV, and take the first step towards a rewarding administrative career.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Develop strong organisational and administrative skills.
Manage communication and correspondence professionally.
Support office tasks with accuracy and efficiency.
Maintain records, documents, and data securely.
Improve confidence in digital and office software use.
Understand workplace procedures and expectations.
This course is ideal for anyone interested in starting or progressing in administrative roles across business, education, healthcare, retail, and other sectors. It suits beginners who want a clear introduction to admin responsibilities, job seekers looking to enhance their employability, and professionals aiming to strengthen their current office skills. The content is straightforward, accessible, and designed to support learners with different levels of experience, including those returning to work, changing careers, or aiming to build confidence in organisational and communication tasks.
The Admin Support Assistant course is also suitable for individuals who regularly engage with customer queries, manage emails, organise documents, or support wider team operations. It offers valuable progression for roles such as administrative assistant, receptionist, office support worker, customer service assistant, and clerical staff. Learners benefit from flexible study, expert-designed modules, and training that contributes to long-term career development.
There are no formal entry requirements for enrolling in the Admin Support Assistant course. It is open to all learners aged 16 and above who wish to develop strong administrative and organisational skills. A good standard of English, basic numeracy, and general IT skills are recommended to ensure smooth progress throughout the course. Learners can study at their own pace, making this programme accessible and suitable for individuals with varied schedules, backgrounds, and experience levels.
Upon successful completion of the Admin Support Assistant course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Admin Support Assistant course stands out for its flexibility and learner-friendly format. With fully self-paced study, learners can progress at a comfortable speed while balancing work or personal commitments. The modules are expertly designed to provide clear, practical guidance that reflects real administrative tasks, making the training highly relevant for everyday office environments. The course focuses on career-enhancing skills such as communication, organisation, accuracy, and digital competence. By completing this programme, learners gain valuable knowledge that strengthens their CV, boosts confidence, and supports career advancement in a wide range of administrative and support roles.
Yes. This course has been designed to be fully accessible for learners of all levels, including complete beginners. The content is structured in a clear and straightforward way, ensuring learners can build confidence gradually. It introduces the key responsibilities of administrative roles, explains core office procedures, and guides learners through essential communication and organisational skills. There is no need for prior admin experience, making it an excellent starting point for anyone exploring a career in administration or wishing to refresh their knowledge before applying for support roles.
Completing the Admin Support Assistant course helps learners develop valuable workplace skills that are highly sought after across many sectors. The training strengthens your CV by demonstrating competence in communication, organisation, record-keeping, and digital office tools. These skills support entry into roles such as administrative assistant, receptionist, office support worker, customer service assistant, or clerical staff. The course is also beneficial for individuals looking to progress within their current jobs by improving workflow management, task prioritisation, and professional communication abilities.
The course is delivered entirely online, allowing learners to study from any location with internet access. All materials are available 24/7, offering complete flexibility. This enables you to learn at your own pace, revisit modules whenever needed, and fit your study time around work, family, or other commitments. There are no strict deadlines, making the learning experience accessible and stress-free. This study method is ideal for those who prefer independent learning or need a course that adapts to their schedule.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Telephone Skills
- Shipping
- Etiquette
- Diary Management
- Introduction
- Assistant
- Admin Support
- Representing
- Mail Services
- Travel Arrangements
Teachers and trainers (1)
One Education
Course Provider
Course programme
COURSE CURRICULUM
Admin Support Assistant
- Module 1: Introduction to Admin Support Assistant
- Module 2: Business Telephone Skills
- Module 3: Representing Your Boss and Company
- Module 4: Business Etiquette
- Module 5: Mail Services and Shipping
- Module 6: Travel Arrangements
- Module 7: Organising Meeting and Conferences
- Module 8: Diary Management and Note taking
- Module 9: Time Management
- Module 10: Record Keeping and Filing Systems
- Module 11: Business Writing Skills
- Module 12: Organisational Skills
- Module 13: Communication Skills
- Module 14: Customer Service
- Module 15: Effective Planning and Scheduling
- Module 16: Invoicing/Petty Cash
Mock Exam
- Mock Exam – Admin Support Assistant
Final Exam
- Final Exam – Admin Support Assistant
Admin Support Assistant
