Administrative Receptionist
Course
Online
Description
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Type
Course
-
Level
Intermediate
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Methodology
Online
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Class hours
11h
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Duration
1 Year
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Online campus
Yes
The Administrative Receptionist course provides a comprehensive foundation for anyone aspiring to excel in office administration and front-desk management. Learners will gain essential skills in customer service, telephone handling, appointment scheduling, and professional communication, while also developing proficiency in office software and administrative procedures. This course is ideal for individuals looking to enhance their employability, improve their organisational abilities, and build confidence in handling day-to-day office tasks.
Delivered entirely online, this self-paced course allows learners to study at their own convenience, making it perfect for those balancing work, education, or personal commitments. Through expert-designed modules, participants will understand the key responsibilities of a receptionist, master administrative workflows, and learn practical strategies to support colleagues and clients effectively. By the end of the course, learners will possess the knowledge and skills that are highly valued by employers in a variety of industries, from corporate offices to small businesses.
This course is an excellent choice for those seeking a professional qualification that can boost career prospects, enhance a CV, and provide a strong foundation in office administration. Whether you are new to the field or looking to formalise existing experience, this course equips you with practical, career-focused skills.
Important information
Price for Emagister users:
About this course
Develop professional front-desk and telephone etiquette
Manage appointments and scheduling efficiently
Handle correspondence and administrative tasks accurately
Improve customer service and client interaction skills
Utilise office software for day-to-day operations
Strengthen organisational and time management abilities
Enhance employability and career readiness
This course is designed for individuals seeking to start or progress a career in office administration, reception, or customer support roles. It is ideal for school leavers, career changers, and professionals who want to formalise their existing skills with a recognised qualification.
The Administrative Receptionist course is also suitable for those working in small businesses, corporate offices, healthcare, or education sectors, providing the knowledge and confidence to manage front-desk operations effectively. Learners who enjoy structured work, organisation, and interacting with clients will find this course especially beneficial. It supports a wide range of career paths, including receptionist, administrative assistant, office coordinator, and customer service roles, making it accessible and inclusive for anyone looking to develop key professional skills.
There are no formal entry requirements for this course, making it accessible to learners of all backgrounds. It is suitable for individuals aged 16 and over who wish to gain recognised administrative and receptionist skills.
While no prior experience is necessary, learners are recommended to have a good level of English, basic numeracy, and familiarity with IT or office software. These skills will help you complete the course efficiently and fully benefit from the learning materials. The course is designed to accommodate beginners as well as those seeking to enhance existing administrative knowledge.
Upon successful completion of the Administrative Receptionist course, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
The Administrative Receptionist course stands out for its flexibility and self-paced structure, allowing learners to study whenever and wherever suits them. The modules are designed by industry experts, ensuring that the content is practical, up-to-date, and career-focused.
Participants gain skills that are directly applicable to real-world office environments, enhancing employability and boosting CVs. The course combines professional development with convenience, making it ideal for learners balancing work, study, or personal commitments. By focusing on practical administrative skills and receptionist competencies, this course equips learners with the tools they need to thrive in a competitive job market.
Yes, this course is designed for learners with no prior experience. The modules are structured to introduce core administrative and receptionist skills gradually, making it accessible to beginners. Clear guidance and practical examples ensure that anyone, regardless of background, can complete the course confidently and effectively.
Completing the Administrative Receptionist course provides a recognised qualification that enhances your CV and demonstrates professional competence. The skills gained—such as office administration, customer service, and communication—are highly valued across multiple industries, including corporate offices, healthcare, and education. It opens doors to roles like receptionist, administrative assistant, or office coordinator.
This course is fully online and self-paced, allowing you to study at your own convenience. Learners can access expert-designed modules from any device, progressing through the content at a comfortable speed. This flexible approach makes it ideal for those balancing work, study, or other commitments, while ensuring a professional learning experience.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Receptionist
- Customer Service
- Office IT
- Time management
- Communication Skills
- Writing
- Communication Training
- Business Writing
Teachers and trainers (1)
One Education
Course Provider
Course programme
Administrative Receptionist focuses on the skills and responsibilities required to manage front-office operations efficiently. This unit covers professional communication, scheduling, customer service, record-keeping, and office organization. It helps students develop the organizational, interpersonal, and administrative abilities needed to support smooth business operations and create a positive first impression for clients and visitors.
Course Curriculum
- Module 01: Introduction to Reception and Receptionist
- Module 02: Business Telephone Skills
- Module 03: Representing Your Boss and Company
- Module 04: Mail Services and Shipping
- Module 05: Travel Arrangements
- Module 06: Organising Meeting and Conferences
- Module 07: Time Management
- Module 08: Record Keeping and Filing Systems
- Module 09: Business Writing Skills
- Module 10 :Organisational Skills
- Module 11: Communication Skills
- Module 12: Customer Service
- Module 13: Effective Planning and Scheduling
- Module 14: Invoicing/Petty Cash
- Module 15: Business Environment
- Module 16: Advanced MS Excel
- Mock Exam
- Final Exam
Administrative Receptionist
