Advanced Reception Skills
Short course
In Aberdeen
Description
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Type
Short course
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Level
Advanced
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Location
Aberdeen (Scotland)
To understand who your customers are and to appreciate their importance. To present a positive first and lasting impression. To keep one step ahead of the competition. To exceed customers' expectations. To improve every aspect of communication. To be able to handle difficult situations professionally. To develop and maintain a positive attitude. To develop and appreciate own strengths. To work on a personal action plan. Suitable for: Receptionists
Facilities
Location
Start date
Start date
Reviews
Course programme
“Go Training pride ourselves in ensuring that we deliver our programmes and services in a relaxed, friendly and professional manner using a variety of techniques and skills to guarantee that we make a positive difference to individuals and organisations."
Advanced Reception Skills
Advanced Reception Skills is aimed at those who have been in this role for some time and wish to improve their skills, techniques and confidence, to provide an excellent service to all customers and develop themselves as a person
Advanced Reception Skills