Advanced Test Management

The methodology to design, set up and manage a testing processThe methodology to manage the tester - developer - user relationshipThe processes needed to control defect and configuration managementSenior management reporting methodology and relationship handlingOptions to consider when looking at reducing test timeImplementation of a quality culture in the test processThe benefits of conflict management implementationUnderstanding the benefits of conflict management implementationUnderstanding how to manage tester - developer - user relationships