Appraisal.

Syllabus:

• Purpose of supervision and appraisal
• Being clear about what you're doing
• Should it be formal or informal?
• Group supervision
• Feeling appreciated
• Empowerment
• Bias
• Confidentiality
• How appraisal affects people
• The "10 Part Plan"
• The right culture
• Support
• Job descriptions
• Effective planning
• Privacy
• Four stages of supervision and appraisal

• How long should it take?
• Benefits of supervision
• Downsides of poor supervision
• Setting realistic objectives
• Supervision and appraisal differences
• Appraisals and pay awards
• Home carer issues
• Volunteers
• Feedback
• Listening
• Open questions
• Probing skills
• Praise
• Positive criticism
• Supervise or discipline?
• Defence mechanisms
• Blocks and barriers
• Managing change

How is the course delivered?
Delivered in house this comprehensive course is delivered using DVD's, handouts, teaching and discussion.
Assessment.
Each trainee is handed out a list of questions, (usually 15) at the beginning of the course, these questions are to be answered as we proceed throughout the course and handed in a the end. They are marked and certificates will be sent to you in the post. Assessment is vital but informal, and nothing to worry about.