Appraisal Skills

This course will enable you to focus on the performance management cycle and the essential skills required throughout the year to get the very best from those you manage on a day-to-day basis. You will be able to integrate performance management into your daily work routine in order to face the end of year review with confidence. The course focuses on conversations, helping you to feel confident and capable when delivering feedback on performance to individuals.

OBJECTIVES

• To develop an understanding of what creates performance
• To practice and receive feedback on your personal style when managing performance discussions
• To develop your feedback and 'challenging' skills
• To appreciate to role of targets and measures in driving performance

PROGRAMME
CORE PRINCIPLES

• The performance management cycle overview
• Having clear roles
• Setting targets
• Preparing for the review
• Developing people
• Exploring career conversations

THE 'CONVERSATIONS'

• Questioning and listening skills
• Feedback - what works/doesn't work
• Feedback - delivering the message
• The complete appraisal conversation