ASSERTIVENESS AND CONFIDENCE - LONDON

Often wrongly confused with aggression, assertive individuals aim to be neither passive nor aggressive in their interactions with other people. Although everyone acts in passive and aggressive ways from time to time, such ways of responding often result from a lack of self-confidence and, therefore, are inappropriate expressions of what such people really need to say.

Non-assertiveness may be seen as the use of inefficient communication skills, whereas assertiveness is considered a balanced response, is neither passive nor aggressive.

The Concise Oxford Dictionary defines assertiveness as:

“Forthright, positive, insistence on the recognition of one’s rights”

We could summarise this to: “Assertiveness means standing up for your personal rights – expressing thoughts, feelings and beliefs in direct, honest and appropriate ways.” It is important to note also that “By being assertive we should always respect the thoughts, feelings and beliefs of other people”

During the assertiveness course, you learn how to be more assertive and confident within yourself and recognise the difference between assertive and aggressive behaviour. You will create your own confidence-building plan and gain the key skills required when dealing with difficult situations in an assertive way and learn how to say no.

This course can be run on your premises or at our many UK training venues.