Assertiveness & Building Personal Confidence - Virtual Training
Short course
Online
Description
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Type
Short course
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Level
Intermediate
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Methodology
Online
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Assertiveness Training – This assertiveness and building personal confidence programme helps delegates understand why it is sometimes hard to refuse demands and aims to build the skills necessary for behaving assertively in a practical manner. Assertiveness training courses help people develop the required skill set.
This personal development training course is available throughout the UK.
Facilities
Location
Start date
Start date
About this course
Develop confidence in the use of assertiveness skills
Understand different behaviour patterns and the reasons they arise
Understand the need for negotiation and persuasion in the workplace
Practice assertiveness skills and develop an action plan
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Confidence Training
- Assertiveness Training
- Assertiveness
- Success
- Influence
- Business
- Building
- Confidence
- Motivators
- Negotiating
- Practice
Course programme
09.30 - 09.45 Coffee and Course Objectives
09:45 - 10:00 Defining Assertiveness (What is assertiveness? Why is assertiveness essential to business success? How we influence and how this affects our role in the company.)
10:00 - 11:15 Understanding Behaviour (Look at behaviour patterns that can throw us off balance. Wanting to succeed, but unable to achieve results; denials and delusions; dealing with challenge to authority and aggression; dealing with difficult people and poor performance.)
11:30 - 13:00 Obtaining Results; Developing Inter-Personal Skills (Practice overcoming barriers through role plays. Dealing with difficult situations.)
13:00 - 14:00 Lunch
14:00 - 15:00 Negotiating and Persuading (Understanding the clients needs, both internal and external. What are the motivators and drivers for their demands or requests? How can I champion my requests over theirs?)
15:00 - 16:30 Practice Makes Perfect; Building Confidence in Assertiveness Skills (Participants develop assertiveness skills through further role plays, including negotiation and persuasive techniques.)
16:30 Summary & Action Plans Agreed
Assertiveness & Building Personal Confidence - Virtual Training