Assertiveness

In Leicester

£ 125 + VAT

Description

  • Typology

    Short course

  • Location

    Leicester

  • Duration

    1 Day

Description

Aimed at teaching you to be less accommodating and more assertive in setting clear boundaries for others.
Suitable for: Anyone who finds it difficult to say 'no' at work.

Important information

Government funding available

Facilities

Location

Starts

Leicester (Leicestershire)
See map
15 Putney Road West, Freemens Common, LE2 7TB

Starts

On request

Questions & Answers

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Course programme

Course Content

  • Individuals feelings in new or awkward situations
  • The use of language to achieve a clear message
  • The effects of other peoples demands on you
  • Stress in the workplace and how to identify improvements
  • Conflict resolution and diffusing potential situations
  • Behavioural changes to improve outcomes
  • Identifying choices to deflect demand

Learning Objectives

  • Dealing with your own feelings and increasing your confidence
  • Being able to deliver clear messages
  • Setting boundaries for others
  • Handling difficult people
  • Moving situations forward
  • Learning how to say ‘No'

Additional information

Payment options: £125 per person £600 group of 6 £900 group of 12
Career opportunities: Effective communication; ILM Team Leader courses.

Assertiveness

£ 125 + VAT