LETG Training courses

...relations Manage diary systems Organise business travel and accommodation Deal with visitors Process customer financial transactions Operate credit control procedures Store...

...software Website software Artwork and imaging software Design and produce documents Plan and implement innovation and change Develop productive working...

...Deal with customers face to face - Dealw ith customers by telephone Delivery - Deliver reliable customer service - Deliver customer service on your customers premises...

...Monitor and solve customer service problems - Apply risk assessment to customer service - Process customer service complaints Development and Improvement...

...Specialist or bespoke software Evaluate the impact of IT Sector specific...

...self and property Awareness of driving conditions Operating the vehicle systems Driving the vehicle on public roads Driving the vehicle in restricted spaces...

...Suitable for: This qualification is aimed at drivers of vans and motorcycles whose job role involves multi-drop deliveries, customer interaction and in some cases...

...Suitable for: Employees working in such roles as warehouse operative or goods removals. Employees working in such roles as warehouse operative or goods removals...

...warehouse or removal operations. Course Content To achieve this awards, they must complete 6 mandatory units and 1 optional unit Mandatory Units Contribute...

...the risks to health and safety Contribute to the provision of customer services Plan, organise and improve your work Investigate the suitability of collection...

...and groups and how teams are structured Understanding personal values and the stages to success The scope of communication and styles of behaviour Understanding...

...Anyone working with, or wanting to work with, hydraulics to learn the basic principles and applications. Course Content • Health and safety involved...

...circuit diagrams • Identify typical faults by completing checks on pneumatic systems • Recognise components from circuit diagrams • Simple PLC Programming...

...with little or no experience of PLC input and. output monitoring techniques to aid fault finding on Siemens S7 and Mitsubishi PLCs. Maintenance service...

...completed first unless already experienced. Anyone who is working in an electrical maintenance environment and wants to expand their skills and knowledge...

...Development Mechanical maintenance, PLCs; Portable Appliance Testing NVQ Level 2 Maintenance...

...TPM and Poka-Yoke • 5C/5S - workplace organisation Further Development ILM Team Leading courses; NVQ Level 2 Business Improvement Techniques...

...Anyone who is supervising or managing in an office based environment. Course Content • Roles and functions of a team leader • Limits of authority and accountability...

...Managers either directly responsible for a major change programme. or for people involved in the project management of major change. Managers either directly...

...Motivating the work team Planning and monitoring work Managing yourself Dealing with change in the workplace Briefing the work team & Workplace communication...