BA (Hons) Hospitality & Service Management

This course addresses the increasing importance of well-designed and managed service delivery, and customer care and satisfaction, in the successful development and growth of hospitality and related service operations. Designed for students who wish to build on their previous learning,you can enter directly into Year 3 or 4 depending on your prior qualifications. You may transfer in from another degree course, even if it's from another university, or you may have successfully completed an HND in a related area at college. You’ll develop a detailed knowledge and understanding of the practices and principles appropriate to a career in the hospitality and service industry. You’ll develop your practical, critical and analytical abilities enabling you to compete effectively for employment. What you study Below is an indication of the modules you’ll most likely study. These will be supplemented with choices from a course-specific option pool. Year 3 Hospitality Business Development Service Management Organisational Change Management Customer Service and Care Management of MICE Events International Wine and Spirit Management Year 4 Leadership & Innovation for Tourism, Hospitality & Events International Hospitality Business Tourism Dissertation One option module Study modules mentioned above are indicative only. Some changes may occur between now and the time that you study. You can view a list of all current modules in our module catalogue.