Barnard Training

...any level of personnel who come into contact with customers / clients on a regular basis Course review: This one day course aims to help delegates to explore...

...® Understand negotiating and its impact on their business. ® Demonstrate the key skills required to be a successful negotiator. ® Understand the importance of preparation...

...& Buying Signals o How to maximise the effect of benefits o What are buying signals? o Understanding buying motives o Understand the importance of selling solutions...

...to the customer o Talking about features, advantages and benefits Outcomes Delegates may be asked to complete a personal action plan to identify key changes...

...situations o Positive influencing language o Improving active listening techniques Outcomes Each delegate will receive individual developmental feedback...

...Outcomes Each delegate will receive individual feedback, and will be asked to complete a personal action plan to identify key changes to implement and skills to practice...