BCS Certificate in Software Asset Management Essentials

Course

Online

£ 975 + VAT

Description

  • Type

    Course

  • Methodology

    Online

This course covers the Software Asset Management (SAM) processes as described in the SAM module with IT Infrastructure Library (ITIL®) and closely follows the ISO 19770-1:2006 Standard.

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Subjects

  • IT Management
  • IT
  • Management
  • Asset Management

Course programme

SAM: Introduction, Principles and Impacts

  • Activities involved in SAM
  • Development and evolution of SAM
  • Need for SAM and principles involved
  • Plans to the approach to the implementation of SAM
  • Potential benefits, costs and problems associated with software and its usage
  • Organisational risks associated with software and its usage
  • Special characteristics of software assets and software licenses
  • SAM processes and potential areas of weakness
  • Software supply chain and the roles of the organisations involved

Business Case for SAM

  • Considerations and the content of a SAM business case
  • Obtaining appropriate information to produce a SAM business case
  • Production of a SAM business case

SAM Roles and Responsibilities

  • Defining and agreeing roles and responsibilities
  • Organisational factors to be considered
  • Specific responsibilities inc audit, reconciliation work and contract management

The SAM Process

  • Overall SAM process framework
  • Stages in the lifecycle of software assets
  • SAM processes groups and policies and procedures required

Implementation of SAM

  • Stages and activities involved including initiation
  • Outline plan for the implementation of SAM
  • Resource requirements of product and business as usual activities

Tools and Techniques

  • Types of SAM tools and their usage
  • Criteria, justification, selection and procurement of appropriate tools
  • Management and maintenance of SAM information

Reporting

  • SAM related reports required throughout the organisation
  • Measurements, metrics and Key Performance Indicators (KPIs) of SAM
  • Report analysis and instigation of process improvements

Interfaces and Dependencies

  • Interfaces with other IT and Service Management processes
  • Inter dependencies of one on the other

BCS Certificate in Software Asset Management Essentials

£ 975 + VAT