Becoming confident with emails

• use email confidently and efficiently for both personal use and work life and be able apply the skills you have learned to a variety of email systems
• set up different types of web-based email accounts (Google, Hotmail, Yahoo) and decide which is best for you
• choose a secure passwords, protect yourself from phishing, malware and other efforts to steal data and personal information from your emails
• identify and use the most appropriate anti-virus software for you
• send and receive emails to and from single and multiple recipients, retrieve emails you didn’t want to send, establish group emails
• format messages and add an electronic signature
• add and remove attachments
• send oversized files
• manage and organise your emails so you can set up folders and labels, how to change the appearance of your inbox and general display, delete and archiving emails individually and on mass, use importance markers, filter your messages directly into particular folders, marked your messages, prioritise emails, block senders, control SPAM.
• integrate your web-based email with other mail clients such as Outlook
• use email etiquette and conventions to write both formal vs informal messages for both work and personal use.

Please bring a folder, pens and paper. There are no additional costs.

This will be a practical hands-on course. Each student has their own computer and you will be encouraged to practise as much as possible. An interactive whiteboard will help make demonstrations easy to understand. It will be a relaxed learning environment and step by step learning will help you become more skilled. You will have lots of opportunities to ask questions and address areas you need help in.