BODY LANGUAGE – READING BODY LANGUAGE AS A SALES TOOL

Body, Face and Space

Your body isn’t the only kind of language that can be read in body language, your face and the space that you occupy also can too. Your face tells people a lot without even saying a word; you can tell what someone is truly thinking or feeling as even though you can control what you say, it’s more difficult to control what your face says about your thoughts, feelings or opinions.

Personal space is a big factor in body language too. Depending on different cultures, personal space has an entire impact of its own. In this course, you will find expert guidance on how to determine personal space and how to observe personal and professional boundaries, for people who are both known and unknown alike.

KEY LEARNING POINTS

• Applying your knowledge of body language to improve communication
• Understand the impact of space in a conversation
• Understand the nuances of body language from a range of areas including your face, hands, arms, legs and posture
• Use mirroring and matching techniques to build rapport
• Shake hands firmly, and with confidence
• Dress for success