Brentwood Open Learning College courses

...to Accounting Unit 2 – The Key Reports Unit 3 – Tools for Financial Analysis Unit 4 – The Basics of Budgeting... Learn about: Accounting and Finance, Cash Flow, Accounting and Finance Course (Level 2)...

...Unit 1 – What is Customer Service Unit 2 – Telephone Techniques Unit 3 – Dealing with Difficult Customers Unit 4 – Solving Customers' Problems... Learn about: Customer relationship, Customer Service, Customer Care...

...effective delegating, and a lot of work. This course will walk you through the process of event management, from the beginning stages of planning... Learn about: Advertising and Marketing, Planning Process, Events and show production...

...Unit 2 – Planning a Project Unit 3 – Project Scope Management Unit 4 – Project Time Management Unit 5 – Managing Project Quality and Risk Unit 6 – Managing... Learn about: Project Manager Course, IT Project Management, Project Management...

...Managing Absence and Attendance 11. Employee Grievance, Discipline and Dismissal... Learn about: Recruitment and Selection, HR Practices, HR Management...

...Rise in demand for Islamic banking services, has resulted in international expansion of the sector. Islamic Banking Course: Key Topics Islamic Banking... Learn about: Certificate in Islamic Banking (Level 3), Banking and Finance, Financial Training...

...delivered, and returned can give your business an extra competitive edge. This course will introduce you to the basic concepts of supply chain management... Learn about: Supply Management, Supply and Chain Management, Supplier management...

...Project management isn’t just for construction engineers and military logistics experts anymore. Today, in addition to the regular duties of your job... Learn about: Certificate in Project Management (Level 2), Project management course, Project Risk...

...the type of information required, to approach PR strategically, create compelling releases, and manage your media relations. Certificate in Public Relations... Learn about: Public Relation Course, Certificate in Public Relations (Level 2), PR Course...

...course consists of the following three units: Unit 1 – What Is Risk Management? Unit 2 – The Risk Management Process Unit 3 – Responding to Risks... Learn about: Risk Mgmt, Risk Analysis, Risk manager...

...Key Topics This Team Leader Training Online, course consists of the following five units: Unit 1 – Establishing Team Norms Unit 2 – Building Team Trust... Learn about: Team Leader, Team Leading, Communication Skills...

...Unit 2 – The Anger Process Unit 3 – How Does Anger Affect Our Thinking? Unit 4 – Managing Anger... Learn about: Anger Control, Self assessment, Anger Management...

...and Managing Budgets Unit 4 – Comparing Investment Opportunities... Learn about: Budgetary control, Financial Training, Budgetary management...

...– The Design Phase Unit 4 – The Modelling Phase Unit 5 – The Execution Phase Unit 6 – The Monitoring Phase Unit 7 – The Optimising Phase Business process... Learn about: Organizational efficiency management, Business Process Management, Process management...

...about your own communication. Course Syllabus: Certificate in Communication Skills level 2, consists of the following four units: Unit 1 – Communication... Learn about: Verbal Skills, Communication Training, Business Communication...

...and all the different kinds of crises that can occur. Viable organizations need to be ready for emergencies because they are a fact of doing business... Learn about: Risk Analysis, Crisis Management Certification Online, Crisis Management...

...and services of the firm. Like many other things that depend on human interpretation, “control” means different things to different individuals... Learn about: Inventory Management, Inventory control, Distribution Logistics...

...function and responsibilities of the managers, effective time management strategies, conflict management techniques, the importance of strategic planning... Learn about: Conflict Management, Strategic Planning, Communication Skills...

...With a host of new challenges and responsibilities to tackle, new supervisors/ team leaders need training that helps them adjust to their new... Learn about: Teamwork Skills, Team Leader, Team Training...

...Coaching is based on a partnership that involves giving both support and challenging opportunities to employees. Mentorship is a related skill that is often a part of coaching... Learn about: Coaching Skills, Verbal Skills, Communication Training...