BTEC Level 3 90-credit Diploma in Travel & Tourism



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This course is a full cost course which means that unfortunately there are no reductions in tuition fees if you are unemployed or in receipt of benefits.

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  • Tourism
  • Travel and Tourism
  • Travel Tourism
  • Credit
  • Industry
  • Skills and Training
  • English
  • Cabin Crew
  • IT Management
  • Maths
  • Management
  • Options

Course programme

Summary: An introduction to the travel and tourism sector including careers in airlines, hotels, travel agents, tourist attractions and events

Course description: The travel and tourism industry continues to grow at a fast pace and offers lots of opportunities for work at home and abroad. This course provides an excellent grounding  in the skills and knowledge required for a career in this industry as well as unique, meaningful work experience with local and national companies.
In the first year you will study towards the BTEC Level 3 90 credit Diploma, broadly the equivalent to 1.5 A Levels. If you successfully complete this qualification, you may be able to progress onto the BTEC Level 3 Extended Diploma or other suitable level 3 courses in the second year. The Extended Diploma deepens the specialist work-related focus from the 90-credit Diploma is broadly equivalent to three A Levels.
The course is made up of units which will include

Investigating the Travel and Tourism Sector

The Business of Travel and Tourism

The UK as a Destination

Customer Service in Travel and Tourism

Long-haul Travel Destinations

Preparing for Employment in Travel and Tourism

Specialist interest holidays and independent travel

Investigating the cruise industry

Planning and delivering guided tours
We work closely with a large number of employers to give you real life work experience. These opportunities will not only give you to experience firsthand what it's like working in the industry but introduce you to potential future employers. Some of the highlights include

Hotel and Airport Student takeover. Every year City College Norwich students take over roles from staff throughout the 4 star Holiday Inn Norwich and Norwich International Airport. For 5 full days students take on roles from reception, check in and boarding desk, airport travel agency, supervisory and management roles. Have a look at the EDP's short video showing the student's experience at Norwich Airport in 2014 

Work experience placements. Our excellent links with employers gives you the opportunity for work experience placements, many of which can lead to jobs at the end of the course. Some of the employers that we work with are ATPI Business Travel and Fred Olsen Travel as well as many, many more.

Event management. You will take part in College wide events such as the Norfolk Show as well as creating public events yourselves. In 2015 students took over Norwich Castle transforming it into a quirky venue for a 'beautiful nightmare' event  based on Alice in Wonderland. To read an EDP report on the event check here

• A weeklong familiarisation visit to a holiday resort park, last year it was Majorca.
You  will also have the opportunity to study for additional qualifications, which could include

Cabin crew familiarisation course. In past years this has been through Virgin Atlantic

NCFE Cabin Crew qualification
Good English and maths skills are essential for most jobs and courses you will progress onto. The Government has made it a priority for students to improve these skills and your course programme will reflect this key aim. Depending on your grades when you start your course, you could either study Functional Skills or GCSEs alongside the other parts of your course programme. Please check our English and Maths page for further information

Entry requirements: You will need to have five GCSEs at grade C or above, including Maths or English or an equivalent Level 2 qualification.
All applicants will be interviewed by a course leader. You will need to demonstrate your interest in the course and a understanding of the travel and tourism industry.

Assessment: Assessment takes a variety of forms including written assignments, on line tests, role plays, practical work, group work and observation.

Academic progression: After successfully completing the first year Level 3 90 credit Diploma course at merit level and a good attendance and disciplinary record, you can progress onto the second year, Level 3 Extended Diploma. We have two options you can choose from - either a work based route or a route to lead to university based study .
City College Norwich offers a number of degrees which many of our students progress onto including

Foundation Degree in Travel and Tourism 

Foundation Degree in Leisure and Events Management 

Career progression: The travel and tourism sector continues to grow at a rapid pace, with the amount of travel undertaken by individuals for both leisure and business purposes continuing to increase. An expansion in the short-break market has led to a growth of regional airports in the UK and across Europe and a rise in the number of new hospitality enterprises including health spas and boutique hotels. This rapid expansion has led to huge demand for a more flexibly skilled workforce. Careers include

Air Cabin Crew 

Travel agent 

Tourist guide

Holiday resort reps
The course provides lots of opportunities to meet potential employers and many of our students have successfully secured employment with them at travel agencies, the airport and holiday resorts either on an apprenticeship basis or direct employment. 

Costs: For UK students aged under 19 years old on the 31st August prior to the start of your course, your tuition fees are free. In addition to this there will be costs for an atlas and visitor attraction guide, approximately £45, and trips. All students wear a uniform of a black trousers or skirt and a white shirt which you can purchase yourself.
UK students aged 19 years or over on the 31st August prior to the start of your course, will need to pay tuition fees as well as any equipment, uniform and exam fees. Some adults may be eligible for free tuition.
Please check our Finance pages for fee information and any financial help that may be available.

Additional information

Attendance type: CampusVenue: Main campusAttendance pattern: DaytimeCourse code: A0162Education level: Further educationStudy mode: Full timeHow to apply: CollegeSector subject area: Travel and TourismAge: 16 and overDuration: One year with an option to progress onto the Extended Diploma for a further year

BTEC Level 3 90-credit Diploma in Travel & Tourism

Price on request