Building Rapport with Clients
Short course
In Manchester
Description
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Type
Short course
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Location
Manchester
This course will help you develop the skills necessary to build a rapport with your clients that will be the foundation of your relationship with them. Suitable for: Partners. Solicitors. In-house lawyers. Anyone who wants to develop a client relationship
Facilities
Location
Start date
Start date
Reviews
Teachers and trainers (1)
Jacky Lewis
Trainer
Course programme
Course Content
Why you should attend this seminar
In difficult financial times it is vitally important we maintain a good working relationship with our clients. As such, building a rapport with our clients is highly important. This course will both improve and enhance your existing skills. How well do you understand what they expect from you and will you deliver a service to them that meets or exceeds their expectations?
Key benefits
The delegate will be better able to build a strong relationship with their clients.
Programme includes
- The skills needed to create rapport
- Presenting yourself more effectively
- Becoming a more accomplished listener and communicator
- Understanding the effect you have on others
- Putting more effective communication skills into practice
- Creating a lasting impression
3 CPD hours.
Additional information
Building Rapport with Clients