Business Analysis Course Level 5

Course Outline

Each of the eleven course modules concludes with an online assessment, which your assigned tutor will mark and return with helpful feedback. The course in its entirety takes place online and can be completed as quickly or gradually as suits your learning style. Topics and knowledge areas covered in each unit are as follows:

Module 1 - Internal and External Environment Analysis

This module covers the following key topics:

• The Business Environment
• Types of Businesses and Their Ownership
• Corporations
• Co-Operatives
• Partnerships
• Importance of Business Environment
• Types of Business Environment
• Non-Economic Environment
• Social Responsibility of a Business
• Social Responsibilities towards Different Groups
• Business Ethics
• Plus more

Module 2 - The Organisational View and Strategic Planning

This module covers the following key topics:

• An Introduction to Strategic Planning
• Identifying Our Values
• Designing Our Vision
• On a Mission
• Performing a SWOT Analysis
• Plus more

Module 3 - Planning and Analysis to Manage Change Effectively

This module covers the following key topics:

• Development of a Strategic Plan
• Setting Goals
• Assigning Roles, Responsibilities, and Accountabilities
• The Full Picture
• Gathering Support
• Making the Change
• Plus more

Module 4 - Fundamentals of Business Process Improvement

This module covers the following key topics:

• What is Business Analysis?
• What is Enterprise Content Management?
• Enterprise Content Management Model
• What is Business Process Re-Engineering?
• Business Process Re-Engineering Model
• Defining Business Process Management
• Brief History of Business Process Management
• What are the Benefits of Business Process Management?
• The Business Process Life Cycle
• Plus more

Module 5 - The Vision Phase

This module covers the following key topics:

• Creating a Vision and Seeing the Big Picture
• What is a Vision?
• Creating a Vision
• Sharing Your Vision
• Plus more

Module 6 - The Design Phase

This module covers the following key topics:

• Gathering Information
• Defining Your Problem
• Identifying Existing and Future Processes
• About Process Mapping
• Creating a Process Map with a Flow Chart
• Plus more

Module 7 - The Modelling Phase

This module covers the following key topics:

• Performing What-if Analysis
• Steps to Performing a What-If Analysis
• Test Driving
• Testing the Design
• Steps for Design Testing
• Breaking Down the Model
• Design the Process
• Implement the Process
• Benefits of Iterative Design
• Plus more

Module 8 - The Execution Phase

This module covers the following key topics:

• Implementing Processes
• Establish Measurements
• Train Staff
• Automating Processes
• Benefits of Automation
• Potential Pitfalls of Automation
• Understanding Business Rules
• The Role of Business Rules in Workflow Engines
• The Role of Workflow Engines
• Steps to Implement a Workflow Engine
• Plus more

Module 9 - The Monitoring Phase

This module covers the following key topics:

• Implementing Measures
• What is Business Activity Monitoring (BAM)?
• Benefits of Business Activity Monitoring
• Purpose of Business Activity Monitoring
• The Balanced Scorecard
• Benefits of the Balanced Scorecard
• Identifying Gaps with Process Mining
• Benefits of Process Mining
• Plus more

Module 10 - The Optimising Phase

This module covers the following key topics:

• Optimizing Phase
• Business Process Improvement
• Benefits of a Pilot
• The Final Step
• Introduction to Lean
• Cut Out the Waste
• Introduction to Six Sigma
• The Six Sigma Approach
• DMAIC Model
• Plus more

Module 11 - Process Improvement with Gap Analysis

This module covers the following key topics:

• Defining Gap Analysis
• The Business Case for Gap Analysis
• Types of Gap Analyses
• Making Connections
• The Gap Analysis Process
• Identify the Future State
• Identify the Current State
• Measure the Gap
• Plus more