Business Analytics and Knowledge Management

• Knowledge management processes
• Business intelligence
• Components of business analytics
• Big data
• Social analytics

Upon completion of this course, you will be able to understand:

• An overview of the ways businesses make decisions.
• The differentiation between knowledge management, business intelligence and analytics.
• Data, information, and knowledge (both tacit and explicit) as the foundation of making better decisions.
• The four main processes for managing knowledge.
• The capabilities that enable analytics.
• The components of business analytics and big data amassed in data warehouses.
• Social analytics and caveats that managers much anticipate.