Business and Administration Level 2

Description

The NVQ Level 2 in Business and Administration is suitable for those working in administration across all occupations and sectors of employment.

Qualification overview

The NVQ is a skills benchmark. Achieving Level 2 is an assurance that the candidates skills are up-to-date and at the necessary level. The qualification can lead to increased responsibility, higher pay grades and promotion. The course involves carrying out a broad range of administrative activities, requiring a limited amount of supervision and working with some autonomy. The qualification is structured to allow the candidate to work at their own pace, with their own assessor during working hours.

Timescale

3 to 18 months, dependent on the individual candidates competencies.

Content

Core units

* Carry out your responsibilities at work
* Work within your business environment

Optional units

* Ensure your own actions reduce risks to health and safety
* Maintain customer relations
* Manage diary systems
* Organise business travel and accommodation
* Deal with visitors
* Process financial transactions
* Operate credit control procedures
* Store, retrieve and archive information
* Research and report information
* Organise and support meetings
* Use IT systems
* Use IT to exchange information
* Word processing software
* Spreadsheet software
* Database software
* Presentation software
* Specialist or bespoke software
* Use a telephone system
* Operate office equipment
* Prepare text from notes
* Prepare text from shorthand
* Prepare text from recorded audio instruction
* Invoice documents
* Work effectively with other people

Awarding body

The awarding body for this qualification is Edexcel.

Assessment

To achieve the NVQ, candidates must successfully complete the two core units plus three optional units.
Assessment takes place through direct observation within a work setting combined with inspection of supplementary evidence such as assignments, professional discussion, witness testimonies and work products.