Business and Administration Level 2

Group A Optional assessment routes (at least 3 assessment routes must be completed)

BAD1/010

Ensure your own actions reduce risks to health and safety H/102/5337

BAD2/003

Maintain customer relations Y/103/1636

BAD2/004

Manage diary systems D/103/1637

BAD2/005

Organise business travel and accommodation H/103/1638

BAD2/006

Deal with visitors K/103/1639

BAD2/007

Process customer financial information A/101/3968

BAD2/008

Operate credit control procedures T/101/3970

BAD2/009

Store, retrieve and archive information D/103/1640

BAD2/010

Research and report information H/103/1641

BAD2/011

Organise and support meetings K/103/1642

BAD2/012

Use IT systems K/102/5730

BAD2/013

Use IT to exchange information M/102/5731

BAD2/014

Word processing software J/102/5721

BAD2/015

Spreadsheet software L/102/5722

BAD2/016

Database software R/102/5723

BAD2/017

Presentation software H/102/5726

BAD2/018

Specialist or bespoke software K/102/5727

BAD2/019

Use a telephone system M/103/1643

BAD2/020

Operate office equipment T/103/1644

BAD2/021

Prepare text from notes A/103/1645

BAD2/022

Prepare text from shorthand F/103/1646

BAD2/023

Prepare text from recorded audio instruction J/103/1647

BAD2/024

Produce documents L/103/1648

BAD2/025

Work effectively with other people R/103/1649

BAD2/026

Calculate critical dates for sentences D/103/5655

BAD2/027

Make administrative arrangements for appearance of individuals at H/103/5656

BAD2/028

Make administrative arrangements for the movement of individuals J/103/5682

outside the custodial establishment

BAD2/029

Administer documentation for the appeals process K/103/5657

BAD2/030

Administer personal money for individuals in custody M/103/5658

BAD2/031

Prepare documentation to help authorities decide the conditions on T/103/5659

which to release individuals from custody

BAD2/032

Make administrative arrangements for the release of individuals from K/103/5660

BAD2/033

Contribute to maintaining security and protecting individuals' rights in M/103/5661