The Business Change Manager Role

Course Overview

The Aspire Europe Business Change Manager is an introduction to the critical role of the Business Change Manager in any change programme.The course can lead to a nationally recognised award following an assessment exercise.

Duration: Course is taught 1 day; a total of 20 hours of study is required for the award.
Public courses: Public courses are based around the case study.

Why should you use Aspire Europe?
This course provides a general overview of this critical role and the responsibilities that go with it.

Aspire Europe is an organisation dedicated to delivering change through programme management. We see this role as critical and understand the challenges faced by BCM’s as we have provided consultants to fill these roles in the past.

We look at the tools and techniques that will be helpful day-to-day and identify areas where further development will help. In addition we will explore the different levels of engagement and other skills that will be required to support the BCM during the change life cycle.

The course is a starting point for the professional development of Business Change Managers and members of a change team. Aspire Europe offer further accredited courses to continue this development.

Benefits of attendance

• Greater understanding of the criticality of business change in programme management.
• Understanding of the programme lifecycle and fit with the BCM.
• Familiarity with the techniques and tools that the BCM will use.
• Be able to develop a workplace action plan to support BCM role.

Course Content

Sessions

Business Change Managers

• How the BCM fits into this, and that change will not happen without them.
• Identify the key characteristics and skills required to be an effective BCM
• The role of the Change Team
• Discuss why organisations have struggled with this concept.

Programme Management Lifecycle

• Review the Programme Management lifecycle and key deliverables and map the BCM role into these.
• Identify what activities a BCM should be undertaking in each of the programme processes.

Programme Management Themes and Principles

Identify the responsibilities, techniques and activities that a BCM should undertake in relation to:

• Organisation & Leadership
• Governance
• Business Case
• Stakeholder
• Communications
• Planning by working through the key themes and principles.

Benefits Realisation Management

• The BCM is critical to benefits delivery review specifically Benefits Management strategy and delivery from the perspective of the BCM.
• What are the pitfalls for the business and what should the BCM be watching out for to avoid them?

Delivering Change

• The tools and theories for delivering organisational change
• How the BCM uses them to maximise the likelihood of success
• Understand these be integrated with the change lifecycle?

Action Planning

• Delegates to develop an action plan to go back and deliver effective business change management within their organisations.

The award is administered by the Centre for Change Management.