Business Communication: Writing Better Emails

Emails have come to dominate professional and business life, but how effective are yours? This course will teach you when to choose email and how to use it to build your professional image, productivity and relationships.Your instructor Judi is an experienced leader and leadership coach, whose career has included a focus on communications training with a particular emphasis on email.Not all emails are equal and we need to write in different styles to meet different purposes. However, all good emails share the same core features and so this course coversHow to begin and end your emailsThe importance of headingsFitting in with the culture of your organisation or sectorGetting the tone rightWhat to avoid at all costs!In addition you will also understand two key checklists to make sure your emails do you justice:5 Things to Remember About Grammar & Punctuation7 Key Checks to Make Before Pressing Send!Don't send another email until you've taken this course!Earn a certificate!