Business Etiquette and Professionalism Training Course

Course Curriculum

➤ Module 01 - Principles of Professional Behavior

Course Introduction

1.0 Principles of Professional Behavior

➤ Module 02 - Interview Etiquette

1.0 Interview Etiquette

➤ Module 03 - Plan & Attend Business Meetings

1.0 Planning and Attending Business Meetings

➤ Module 04 - Electronic Etiquette

1.0 Electronic Etiquette

➤ Module 05 - Multicultural Etiquette

1.0 Multicultural Etiquette

Learning Outcomes

• Learn how to interact with confidence.
• Learn how to use technology with courtesy.
• Learn how to make interviews memorable.
• Learn how to impress your clients at business meetings.
• Learn how to communicate effectively over the telephone.

Progression and Career Path
Once you successfully complete Business Etiquette and Professionalism you will be qualified to work in the following positions. The Business Etiquette and Professionalism qualification will also put you in line to demand a higher salary or job promotion.

• Office Administrator
• Office Manager
• Receptionist
• Personal Assistant
• Project Assistant
• Business Executive
• Secretary

Other Benefits

• Written and designed by the industry’s finest expert instructors with over 15 years of experience
• Repeat and rewind all your lectures and enjoy a personalised learning experience
• Gain access to quality video tutorials
• Unlimited 12 months access from anywhere, anytime
• Excellent Tutor Support Service (Monday to Friday)
• Save time and money on travel
• Learn at your convenience and leisure
• Quizzes, tests mock exams, practice exams to ensure you are 100% ready
• Eligible for a NUS discount card
• Free Career Support Service
• 25% Discount on personal Statement and covering letter writing service
• Free Access to Over 150 courses for 2 days (48 hours)