Business Management (Level 5)

Course Outline

This Level 5 Diploma in Business Management is our most advance business program to date. Course content is presented over a series of 11 modules, which include online assessment to gauge your understand of the materials. Business concepts and subtopics introduced include:

Module 1 – Introduction to Business Management

This module covers the following topics:

• Important Terms of Business Management
• The Owner’s Role in Business Management
• Designing Your Organizational Structure
• Leveraging Structure
• Geographic Structure
• The Role of Shareholders
• Plus more

Module 2 – Operations Management

This module covers the following topics:

• Defining Operations Management
• Types of Operations
• Accounting Terminology
• Understanding Financial Terms
• General Accepted Accounting Principles (GAAP)
• Balance Sheet Equation
• Plus more

Module 3 – Getting Your Product Together

This module covers the following topics:

• Inventory Management
• Understanding the Value Chain
• Building a Corporate Brand
• Brand Names and Slogans
• Developing a Slogan
• Creating a Visual Identity
• Types of Visual Identities
• Plus more

Module 4 – Marketing Your Product

This module covers the following topics:

• Consumer and Market Analysis
• Analyzing the Competition and Yourself
• Analyzing Distribution Channels
• Creating a Marketing Plan
• Leveraging Social Media
• Selling Your Product
• Plus more

Module 5 – Strategic Planning

This module covers the following topics:

• The Strategic Plan Pyramid
• Goal Setting and Goal Getting
• Setting Achievable Goals
• Customizing the Perspectives
• Goals with SPIRIT
• Succession Planning
• Sample Codes of Ethics
• Plus more

Module 6 – Building a Strong Customer Care Team

This module covers the following topics:

• The Pillars of Success
• Developing and Maintaining Relationships
• Training Employees for Success
• Leadership Essentials
• Understanding Your Comfort Zone
• Managing Performance
• Plus more

Module 7 - Motivating Employees

This module covers the following topics:

• Supervising and Motivation
• Identifying Motivator
• Motivational Theories
• Orientation and Onboarding
• Creating a Motivational Climate
• Plus more

Module 8 - Managing Change

This module covers the following topics:

• What is Change
• The Change Cycle
• Human Reaction to change
• The Pace of Change
• Plus more

Module 9 - Managing Time

This module covers the following topics:

• Prioritising your Time
• Changing Our Perspective
• Setting Goals with SPIRIT
• Planning Tips and Tricks
• Setting Up a Routine
• Putting an End to Procrastination
• Managing Your Workload
• Plus more

Module 10 - Managing Conflict

This module covers the following topics:

• Self-Assessment
• Benefits of Confrontation
• Plus more

Module 11 - Risk Management

This module covers the following topics:

• Risk Management techniques
• Benefits of Risk Management in a Nutshell
• Risk Management Tools
• Risk Management as a Business Factor
• Risk Management Activities
• Responding to Risks