Business Process Optimization in Banking Training Course

This course focuses on holistic, structured approaced to finding bottle necks and optimizing business processes.
It is a practical workshop where participants will be given examples and later will need to solve similar cases during team exercises.
Using the company experience in process management in other banks / sectors to illustrate the presentation
Introducing the participants to the different process methodologies (Lean, SIX Sigma) but not full of theory about those methodologies (aim of this training is not to pass the Lean or Six Sigma certifications but to get an awareness of different methodologies to see how we can use part of it in our daily activity)
The presentation should be oriented mostly on business issues (and not pure IT processes)