Business Writing Skills

Business Writing Skills

One Day Course

Course Aims:
Success in today's organisation is closely related to the ability to communicate ideas and messages effectively and sufficiently. Poorly written correspondence can have disastrous results for your organisation and waste valuable time and resources.
At the end of the course delegates will have developed the necessary skills to communicate ideas in a clear, concise and effective way. The course is highly interactive.

Assumed Knowledge:
No previous knowledge is required.

Course Outline:

Introduction

• Why do we need them?
• What's in it for me?

Setting the Objective

• Why set an objective?
• Setting the objective
• Write the right document

Discover your Audience

• Demographics
• Attitudes, values and interests
• Situation
• Gathering the information

Using Plain English

• Abbreviations
• General approach
• Use everyday English
• Be politically correct
• Explain new ideas clearly
• Phrasing and sentences
• Word, sentence & paragraph lengths
• Vocabulary and spelling
• Punctuation

Basic Writing Skills

How to Make Notes

• Brainstorming
• Mind maps

Outlining

• Outline format rules

Making it Look Readable

• Spacing
• Margins
• Headings

Report Writing

• Why do we write reports?
• Collecting the information
• What to include?
• The structure

The Power of Persuasion

• The psychology
• Show you're on their side
• Lead them over to your side

Business Letters, Memos and Emails