Certificate In Measuring Results from Training Online Course

Module One - Getting Started

By the end of this course, you will be able to:

• Understand Kolb’s learning styles and learning cycle
• Understand Kirkpatrick’s levels of evaluation
• Be familiar with many types of evaluation tools, including goal setting, tests, reactionary sheets, interviews, observations, hip-pocket assessments, skill assessments, and learning journals
• Understand when to use each type of evaluation tool
• Be able to perform a needs assessment
• Know how to write learning objectives and link them to evaluation
• Be able to write an evaluation plan to evaluate learning at each stage of the training and far beyond
• Know how to identify the costs, benefits, and return on investment of training
• Be familiar with the parts of a business case

Module Two: Kolb's Learning Styles

• Lesson One: The Four-stage process
• Lesson Two: Accommodators
• Lesson Three: Divergers
• Lesson Four: Convergers
• Lesson Five: Assimilators

Module Three: Kirkpatrick's Level of Evaluation

• Lesson One: Overview
• Lesson Two: Level One: Reactions
• Lesson Three: Level Two: Learning
• Lesson Four: Level Three: Behavior
• Lesson Five: Level Four: Results

Module Four: Types of Measurement Tools

• Lesson One: Goal setting
• Lesson Two: Self-evaluations
• Lesson Three: Peer evaluations
• Lesson Four: Supervisor evaluations
• Lesson Five: High-Level evaluations

Module Five: Focusing the Training

• Lesson One: Performing a Needs Assessment
• Lesson Two: Creating Learning Objectives
• Lesson Three: Drilling Down Into Content

Module Six: Creating an Evaluation Plan

• Lesson One: What Will We Evaluate?
• Lesson Two: When Will the Evaluation be Completed?
• Lesson Three: How will we evaluate it?
• Lesson Four: Who will perform the evaluation?

Module Seven: Assessing Learning before Training

• Lesson One: Workplace Observation
• Lesson Two: Objectives Assessment

Module Eight - Assessing Learning during Training

• Reviewing learning objectives
• Performing hip-pocket assessments
• Quizzes and tests
• Skill assessments

Module Nine - Assessing Learning after Training

• Evaluation timelines
• Learning journal
• Goal setting
• Additional methods of evaluation

Module Ten - The Long Term View

• Creating a long term evaluation plan
• Methods of evaluation
• Documenting lessons learned

Module Eleven - Calculating the Return on Investment (ROI)

• A basic ROI formula
• Identifying and measuring tangible benefits
• Identifying and measuring intangible benefits
• Calculating total costs
• Making a business case

Module Twelve - Wrapping Up

Words from the Wise

• CHARLIE MUNGER - Forgetting your mistakes is a terrible error if you are trying to improve your cognition.
• OG MANDINO - Take the attitude of a student, never be too big to ask questions, never know too much to learn something new.
• ALDOUS HUXLEY - Experience is not what happens to a man; it is what a man does with what happens to him.