Certified Hotel Reservation Assistant

Course

Online

£ 39.06 VAT inc.

*Indicative price

Original amount in INR:

₹ 4,105

Description

  • Type

    Course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    Different dates available

We have developed a new strategic framework for Skill Development for early school leavers and existing workers, especially in the unorganized sector to improve their employability called Trade ETrade Employable Skills does effective assessment and certification of candidates in different trade disciplines like Electrical, Electronics, Agriculture, Chemical, Automobile, IT, etc to make them job ready employable Skills (TES).

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

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Reviews

Subjects

  • Trade
  • Ms Office
  • Office IT
  • Fire
  • Accounts
  • Housekeeping
  • Concentration
  • Personal hygiene
  • Accuracy
  • Punctuality
  • Telephone Operator
  • Cooperation
  • Secrecy
  • Front office

Teachers and trainers (1)

Name Name

Name Name

Teacher

Course programme

Telephone Exchange
  • Panels
  • Head Set and Plug
  • Cords and Plugs
  • Alarm Cut Off key
  • The Reserve Dial Key
  • The Couple Key
  • The Head Set Jack
  • Qualities of a Good Telephone Operator
  • Punctuality
  • Personal Hygiene
  • Accuracy
  • Speed
  • Cooperation
  • Clarity of Speech
  • Secrecy
  • Memory
  • Concentration, Application and Quickness
  • Cheerfulness
  • Careful and polite
  • Housekeeping
  • F & B
  • Accounts
  • Registers in Use in the Exchange
  • 1. Log book
  • Complaint Register
  • General Duties and responsibilities of telephone Department
  • Operator and the guest
  • Manners of addressing Telephone
Emergency in front office
  • Lost and found
  • Fire in the Hotel
  • Death
  • Accidents
  • Vandalism
  • Damage to Property by Resident Guest:
  • Drunk guest
  • Theft
Role of Front Office Department
  • To reserve
  • To receive, register and assign
  • Source of Information
Knowledge of Different Types of Room
  • Knowledge of Rooms
  • Types of Room
  • Single Room
  • Double Room
  • Twin Room
  • Studio Room
  • Single Suite
  • Double Suite
  • Cabana
  • Duplex Suite
  • Triple Room
Waste Disposal, Pest Control, Fire Safety and Disaster Management
  • Fire Extinguishers
  • Fire extinguishers
  • Waste Disposal
  • PestControl
Qualities of the Front Office Staff
  • Salesmen
  • Problem Solvers
  • A Reference Point
  • Coordinators
  • Image-builders
  • Essential

Additional information

All small and medium companies need certified employees who have the requisite skills. There are more jobs opening up in the economy on a regular basis with the fast growth of the country.

WHO WILL BENEFIT FROM TAKING THIS CERTIFICATION?
Government certification
No Minimum educational qualification
No time commitment
Improve employability
Certification valued and approved by Industry
Get tagged as ’Vskills Certified’ On Monsterindia.com
Get tagged as ’Vskills Certified’ On  Shine.com
Become a part of Vskills Job centre for life
Enriched professional experience by being a Vskills Alumni

Certified Hotel Reservation Assistant

£ 39.06 VAT inc.

*Indicative price

Original amount in INR:

₹ 4,105