Certified International Change Manager

Course content:

Although change is one of the few certainties of life, it is often met with fear and resistance in the work place when not managed correctly. However, organisations have to change in order to adapt, improve and prepare for the future.

Change can be Strategic, Anticipatory, Reactive or Incremental – each of which needs a different and controlled response. As today?s business environment is accelerating the pace of change, effective change management has never been so important. Expertise on change management will drive forward sustainable performance improvement to keep ahead of competitors, and meet ever changing and demanding customer expectations.

Organisations fall into several categories, some are ‘Traditional’ and some are ‘Modern’. Traditional organisations tend to initially resist change because ‘it's not the way we do it here’...but their competitors are changing. Modern organizations embrace change but sometimes for the wrong reasons…think Dot.Com. Change must be planned and controlled; the process element – the supplier element –the staff element- the customer element must all be given equal consideration.

This course is presented by a worldwide ‘Change Management’ expert who will guide you through all the complex elements of changing a business environment onto the path of successful reorganization.