Certified Six Sigma Black Belt Professional

Enterprise-Wide Deployment

• Enterprise-Wide View
• Leadership

Organizational Process Management and Measures

• Impact on Stakeholders
• CTx Requirements
• Benchmarking
• Business Performance Measures
• Financial Measures

Team Management

• Team Formation
• Team Facilitation
• Team Dynamics
• Time Management
• Decision-making tools
• Management and Planning Tools
• Team Performance Evaluation and Reward

Define Phase

• Voice Of the Customer
• Project Charter
• Project Tracking

Measure Phase

• Process Characteristics
• Data Collection
• Measurement Systems
• Statistics
• Probability
• Process Capability

Analyze Phase

• Modeling and Measuring Between Variables
• Hypothesis Testing
• FMEA
• Other Analysis Methods

Improve Phase

• Design of Experiments (DOE)
• Waste Elimination
• Cycle-time Reduction
• Kaizen and kaizen blitz
• Theory of constraints (TOC)
• Implementation
• Risk Analysis and Mitigation

Control Phase

• Statistical Process Control (SPC)
• Other Control Tools
• Maintain Control
• Sustain Improvements

Design for Six Sigma (DFSS)

• Common Design Methodologies
• DFX
• Robust Design and Process
• Special Design Tools