Cisco Unified Communications - Unified Communications
Course
In Cardiff
Description
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Type
Course
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Location
Cardiff (Wales)
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Duration
4 Days
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Start date
Different dates available
The Knowledge Academy Courseware Book
Exclusive Cisco exam preperation guidance Cisco course materials Actual hardware Pre and Post course support via email & phone Experienced classroom based instructor
Refreshments Certificate
Facilities
Location
Start date
Start date
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 8 years
Subjects
- Network Training
- Voice
- Cisco
- IT
- Communications
- Skills and Training
Course programme
Prerequisites
The knowledge and skills that a learner must have before attending this course are as follows:
- Working knowledge of converged voice and data networks.
- Working knowledge of the MGCP, SIP, and H.323 and their implementation on Cisco IOS gateways.
- Working knowledge of Cisco Unified Communications Manager, Cisco Unified Communications features and applications, and Cisco IOS voice gateways in a single-site and multisite environment.
Course Content
Troubleshooting Cisco Unified Communications (TVOICE) v8.0 prepares network professionals with the knowledge and skills that are required to troubleshoot Cisco Unified Communications systems and solutions in enterprise, midmarket, and commercial deployments in single-site and multisite environments.
The course teaches troubleshooting methodology, triage, resources, tools, and fixes at the integrated system or solution level for Cisco Unified Communications Manager.
Course Objectives
Upon completing this course, the learner will be able to meet these overall objectives:
- Describe a systematic methodology to troubleshoot Cisco Unified Communications solutions
- Isolate and troubleshoot reported issues that relate to Cisco Unified Communications Manager.
- Diagnose a call setup issue and resolve the issues as you discover or reveal them, given a trouble call for which the source of the problem is unknown.
- Solve the common issues of an SAF-enabled network and CCD.
- Troubleshoot issues that are related to Cisco Unified Communications Manager features and applications.
- Troubleshoot voice quality issues and issues that are related to media resources.
Course Outline
Overview
- Learner Prerequisite Skills and Knowledge
- Course Goal and Objectives
- Course Flow
- Additional References
- Your Training Curriculum
Who Should Attend
- Customer
- Employee
Additional information
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Cisco Unified Communications - Unified Communications