CiscoWorks QoS Policy Manager v 4.0 (QPM)

This course provides instructor led classroom based learning that describes the features and functionality of Cisco's QoS Policy Manager. The course also includes modules covering QoS theory and CiscoWorks operation to provide the background technology that allows users to administer and operate the QPM system. The functionality of QPM is demonstrated, and delegates will get a sound understanding of the processes and procedures required to
implement QoS network-wide using QPM.

Course Objectives
The objective of the course is to provide a level of knowledge about QoS Policy Manager that
allows the delegate to configure, manage, and troubleshoot the product.


Prerequisites
· Cisco CCNP Skills
· Knowledge of CiscoWorks Common Services
· Understanding of Quality of Service (QoS) practices
· TCP/IP & SNMP
· General Network Management Skills


Who should attend
Network engineers and Support technicians who are required to understand, use and support
the functionality of the QPM product.
Course outlineModule 1: QPM Overview:

• What is Quality of Service
• QoS Policy Manager Product Overview
• Basic Concepts in QPM
• QPM Applications
• Key QPM Features
• Supported Devices
• What's New in QPM 4.0
  

Module 2: CiscoWorks and Common Services:

• DCR Admin
• Backup and Restore
• Security (Stand Alone and ACS Integration)
• User Management
  

Module 3: Introduction to Quality of Service (QoS):

• Marking
• Policing and Shaping
• Queuing Techniques
• Managing Traffic Through Access Control
• Signalling Techniques
  

Module 4: Operation and Troubleshooting:

• QoS Policy Manager - Getting Started:
• QoS Policy Manager - Managing Devices:
• QoS Policy Manager - Provisioning
• QoS Policy Manager - Monitoring
• QoS Policy Manager - Administration Features and Troubleshooting

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