Courses in Colchester

...These qualifications set out the nationally recognised standards for providing quality customer service to both your internal and external customers...

...where they will be issued with a portfolio to help with the construction of their own. Course outcome/qualification: NVQ Level 4 Customer Service Pre-requisite knowledge/qualification...

...for the prevention and management of stress Who the course is aimed at: All employers, employees and private individuals wishing to manage their own stress...

...An assertive person is confident, communicates well, has good interpersonal skills, feels in control, and is skilled in dealing with people in all types of situations...

...to help you successfully negotiate those difficult interactions and seemingly impossible situations which if not handled effectively, can cause misery...

...emotions · Strategies to manage provoking behaviour · Non-verbal communication and the image we portray · One-to-one and team conflict · Discrimination...

...as part of their job role. Course Content: · How to control nervousness · Clarifying your objectives · How to research and plan a presentation · Conveying...

...This course focuses on how to train individuals and groups, different training methods according to different styles of learning, and how to evaluate and follow...

...3mm-20mm plate as appropriate to delegates requirements Course tutor: Steve Fitzgerald Training method: Classroom theory and practical workshop sessions...

...application of oxy-acetylene brazing. Who the course is aimed at: Skilled or semi skilled welders involved in refrigeration and/or maintenance work requiring...

...PTC Certificate of Attendance and Compressed Gasses Passport. In addition certification associated to welder coding and/or welding procedure(s)...

...to improve health and safety · Consideration of the basic performance indicators · Proactive and reactive measuring 8. Protecting our environment · An...

...Wine Tasting as a Gift Voucher or you can buy an open Gift Voucher and let the recipient choose an event at their leisure. The price for all the one evening... Learn about: Wine Service, Wine tasting, Tasting Glasses...

...new wines & grape varieties? Do you want to taste a wide variety of wines and understand what makes them so different ? Do you want to know which wine to drink with what food?... Learn about: Grape Varieties, World Wines, Wine tasting...

...Our Gin, Whisky and Spirits tastings will be held at our venues in central Chelsmford and Colchester; both of which will be turned into a 'spirit's palace'... Learn about: Gin tasting, Tasting Tricks, Botanicals Experts...

...their knowledge and skills when completing risk assessments in the workplace. Topics covered include: The importance of health and safety in the workplace... Learn about: Risk Management, Incident management, Accident and emergency...

...NEBOSH's National General Certificate qualification gives a good foundation in health and safety for managers, supervisors and staff with health and safety... Learn about: Health and Safety Management, Health and Safety, Risk Assessment...

...For many of our courses you’ll have a wide range of optional modules to choose from – those listed in this example structure are just a selection of those available... Learn about: IT Law...

...skills and further enhance your CV You learn about how businesses make financial decisions and study international financial markets Your management modules... Learn about: Financial Training, Business Strategy, Corporate Governance...

...Our Programme Specification gives more detail about the structure available to our current first-year students, including details of all optional modules... Learn about: Skills and Training...