Command Centre Operations & Crisis Leadership in BC Management

Command Centre Operations & Crisis Leadership in BC Management

Taking Business Continuity further

This course is specifically designed for those responsible for Business Continuity and for those working in operational and tactical teams. It will equip them with the practical tools and skills they’ll need during a Business Continuity invocation and response.

Through six live simulated events held in a controlled environment, delegates will build on their knowledge, skills and experience. They’ll also extend their personal development under the most demanding and realistic of conditions with numerous opportunities for improving knowledge management, decision making and leadership. The programme covers Business Continuity at Operations, Business and Strategic levels to Bronze, Silver and Gold standards.

The course encompasses:

The purpose of Business Continuity activities and working in a fully active Command Centre

Working in a number of roles in a Business Continuity/Crisis Team

The relationship between Business Continuity Teams & external bodies

Practical experience and learning techniques for team leadership and decision making

Identifying and correcting information flow inadequacies

Handling stress and Stakeholder communication tools

HR issues in a BC response

An overview of the Civil Contingencies Act

Attendance gives affiliate BCI membership for those who are not already members.