Communicatin skills - inhouse

Training

Inhouse

£ 300 + VAT

Description

  • Type

    Training

  • Level

    Intermediate

  • Methodology

    Inhouse

  • Class hours

    3h

  • Duration

    Flexible

  • Start date

    Different dates available

It is widely accepted that effective communication skills aid co-operation and reduce the risk of conflict in all areas of both work and private life.

Important information

Documents

  • SC407 Reporting & Record Writing

Facilities

Location

Start date

Inhouse

Start date

Different dates availableEnrolment now open

About this course

communication, jargon, speaking, conflict, communicators,

Certificate of attendance/completion

Questions & Answers

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Reviews

Subjects

  • Body Language
  • Record Keeping
  • Communication Training
  • Communication
  • Record writing
  • Effectively
  • Expectation
  • Jargon
  • Communicators
  • Communication cycle
  • Good communicators

Course programme

Introduction and course overview, Course Programme, Expectation & managing expectation, Forms of communication, Improving communication, Examples of good communicators(leaders vs dictators) Body language, The communication cycle, Identifying barriers, Using questions effectively, Reports & records, Jargon, course evaluation.

This course is aimed at helping delegates communicate more effectively with service users and colleagues. The course is highly interactive, putting into practice the core elements that will be imparted.

Additional information

When, what and how to report and record is at the heart of this course.

Communicatin skills - inhouse

£ 300 + VAT