Communication Skills - Virtual Training
Short course
Online
Description
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Type
Short course
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Level
Intermediate
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Methodology
Online
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Duration
Flexible
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.
This Communication Skills training course is available throughout the UK.
Facilities
Location
Start date
Start date
About this course
Identify the behaviours associated with good working relationships
How to set clear communication objectives
Identifying the needs of different audiences
Planning internal and external communication
Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 13 years
Subjects
- Communication Training
- Communication Skills
- Communication
- Ability
- Working
- Relationships
- Effectiveness
- Clarity
- Behavioural
- Understanding
Course programme
09:30 - 10:00 Coffee & Course Objectives
10:00 - 11:00 What is Good Communication and How Do We Assess our Ability? (What are the barriers to and the basics of good communication? How does communication affect working relationships?)
11:00 - 12:00 A Look at Clarity and its Effectiveness (The value of understanding behavioural characteristics and how to set objectives accordingly)
12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience)
13:00 - 14:00 Lunch
14:00 - 15:00 Communication as a Two-way Process
15:00 - 16:30 The Value of Planning in Both Internal and External Communication
16:30 Summary & Action Plans Agreed
Communication Skills - Virtual Training