Communication Skills - Virtual Training

Short course

Online

Price on request

Call the centre

Description

  • Type

    Short course

  • Level

    Intermediate

  • Methodology

    Online

  • Duration

    Flexible

  • Start date

    Different dates available

  • Online campus

    Yes

  • Delivery of study materials

    Yes

  • Support service

    Yes

  • Virtual classes

    Yes

This communication skills course is aimed at helping delegates communicate more effectively with customers and colleagues. It will look at the best methods of building rapport and how to develop effective business relationships.

This Communication Skills training course is available throughout the UK.

Facilities

Location

Start date

Online

Start date

Different dates availableEnrolment now open

About this course

Identify the behaviours associated with good working relationships
How to set clear communication objectives
Identifying the needs of different audiences
Planning internal and external communication

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Reviews

This centre's achievements

2019

All courses are up to date

The average rating is higher than 3.7

More than 50 reviews in the last 12 months

This centre has featured on Emagister for 13 years

Subjects

  • Communication Training
  • Communication Skills
  • Communication
  • Ability
  • Working
  • Relationships
  • Effectiveness
  • Clarity
  • Behavioural
  • Understanding

Course programme

Communication Skills - Timetable

09:30 - 10:00 Coffee & Course Objectives

10:00 - 11:00 What is Good Communication and How Do We Assess our Ability? (What are the barriers to and the basics of good communication? How does communication affect working relationships?)

11:00 - 12:00 A Look at Clarity and its Effectiveness (The value of understanding behavioural characteristics and how to set objectives accordingly)

12:00 - 13:00 The Value of Body Language and Tone (Adapting to meet the needs of our audience)

13:00 - 14:00 Lunch

14:00 - 15:00 Communication as a Two-way Process

15:00 - 16:30 The Value of Planning in Both Internal and External Communication

16:30 Summary & Action Plans Agreed

Call the centre

Communication Skills - Virtual Training

Price on request