The Complete Management
Course
In London
Description
-
Type
Course
-
Location
London
-
Duration
2 Weeks
This comprehensive course will provide delegates with in-depth knowledge and understanding of the skills needed for effective management. It will also provide a foundation from which delegates can recognise and develop their individual communication and organisational skills. Through case studies and practical exercises, delegates will gain the skills needed for effective leadership. Suitable for: This highly recommended course is designed for managers, executives, directors and all personnel who wish to enhance their skills and capability for effective management and improved practice.
Facilities
Location
Start date
Start date
Reviews
Course programme
Management and leadership. Role and profile of managers and leaders - Management styles - Intelligent leadership
Understanding the business. Organisational culture - Vision, values and mission - Current business trends
Total Quality Management (TQM). Benchmarking - Achieving customer satisfaction
Developing people. Influencing, motivating and appraising - Coaching and mentoring - Managing conflict
Team building and control. Delegation and empowerment
Communication skills and assertiveness. Types and uses of communication - Neuro-Linguistic Programming (NLP)
Negotiation skills. Negotiating with suppliers and internally
Effective presentation skills
Problem-solving and decision-making
Budgeting and cost control. Understanding business finance
SKILLS ATTAINEDDeveloping leadership skills
Achieving competitive advantage through benchmarking
Creative decision-making and problemsolving skills
Dealing with challenging people and managing conflict
Engaging in NLP communication
Negotiation skills
Implementing Six Sigma strategy
Building dynamic teams
Implementing Total Quality Management
Creating an inspiring vision
Coaching and mentoring for improved performance
Creating and assessing budgets
The Complete Management