Conflict Management City And Guilds Level 2
Training
In Stoke-On-Trent
Description
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Type
Training
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Location
Stoke-on-trent
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Duration
1 Day
Facilities
Location
Start date
Start date
Reviews
Course programme
Q. Do your Staff deal with difficult customers/clients? Do they work alone? Is there a potential for conflict or Violence? Is there a potential for the use of physical Intervention? Conflict Management Awareness course. 1 day
Communication
Avoiding Conflict and Reducing Personal Risk
Defusing Conflict
Resolving and Learning from Conflict
The conflict Management Awareness course is designed to give your Staff the tools they need to recognise and deal with conflict situation.
Conflict Management City And Guilds Level 2