Conflict Management City And Guilds Level 2

Training

In Stoke-On-Trent

£ 95 VAT inc.

Description

  • Type

    Training

  • Location

    Stoke-on-trent

  • Duration

    1 Day

Facilities

Location

Start date

Stoke-On-Trent (Staffordshire)
See map

Start date

On request

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Course programme

Q. Do your Staff deal with difficult customers/clients? Do they work alone? Is there a potential for conflict or Violence? Is there a potential for the use of physical Intervention? Conflict Management Awareness course. 1 day
Communication
Avoiding Conflict and Reducing Personal Risk
Defusing Conflict
Resolving and Learning from Conflict


The conflict Management Awareness course is designed to give your Staff the tools they need to recognise and deal with conflict situation.

Conflict Management City And Guilds Level 2

£ 95 VAT inc.