Conflict Resolution
Course
In Wolverhampton
Description
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Type
Course
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Location
Wolverhampton
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Class hours
6h
Conflict Resolution Training Enables employees to protect themselves in the face of confrontational behaviour. Suitable for: All employees
Facilities
Location
Start date
Start date
Reviews
Course programme
The CIEH has developed this qualification to help organisations protect their staff as well as their organisational and operational effectiveness.
Outline programme
The qualification covers the following topics:
• The law
• The work environment
• Resolving confrontational situations
• Personal safety
Qualification information
Assessment method: Multiple choice examination
QCA Accredited: Yes
Level: New Level 2
Suggested progression on completion: n/a
Trainers’ event: n/a
Conflict Resolution