IS Consultancy Practice

StayAhead Training Ltd

Course

In London

£ 2,150 VAT inc.

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Description

  • Type

    Course

  • Location

    London

  • Duration

    5 Days

Suitable for: This course prepares participants to sit the examination for the ISEB Certificate in IS Consultancy. This involves a two-hour, closed book examination, followed by a 45 minute oral examination. Both parts of the examination are held on regular dates set by ISEB throughout the year. The ISEB Certificate in Consultancy Essentials is awarded to participants who pass the written component of the examination, with the full IS Consultancy qualification being awarded on successful completion of the oral

Facilities

Location

Start date

London
See map
6 Long Lane, Barbican, EC1A 9HF

Start date

On request

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Course programme

  1. Structure of the IT/IS industry and the roles of IS consulting
    • Types of organisations involved, how they have evolved and where they operate
    • The role of the internal consultant
  2. Introduction, scoping and planning
    • Gaining entry
    • Contracting
    • Stating a consultancy assignment
    • Strategic analysis tools
    • Meeting the client and qualifying opportunities
  3. Business environment analysis
    • Identifying problems and clarifying requirements
    • Managing the customer's needs
    • Business activity modelling and process modelling
    • Stakeholder analysis
    • The soft systems methodology in consulting
    • Solution identification
  4. Solution definition
    • 'As is'-'To be' gap analysis
    • Diagnosis and generation of options
    • Creative thinking
    • Critical success factors and key performance indicators
  5. Proposals and contracts
    • Bid management
    • Invitations to tender, requests for information and requests for proposals
    • Proposals
    • Best and final offers
    • Proposal evaluation
    • Contracts and agreements
    • Work packages
    • Intellectual property rights
  6. Solution appraisal
    • Financial planning
    • Charging
    • Investment appraisal
    • Evaluation and measurement of solutions
  7. Programme and project management
    • The Project Initiation Document
    • Programme/project governance and PRINCE2
    • Quality management
    • Change control
  8. Understanding teams
    • Working in consultancy teams
    • Negotiation and influencing skills
    • Motivation
    • Written communication and report writing
    • Effective presentations
  9. Disengagement and expansion
    • Termination and withdrawal from an assignment
    • Benefits confirmation
    • Evaluation and follow-up
  10. Managing the customer/consultant relationship
    • The effective use of consultants
    • Issues for sole practitioners
    • Dealing with conflict
    • The effective use of time

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IS Consultancy Practice

£ 2,150 VAT inc.

The best Business Management courses

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