Creativity in Sales and Managing VIP Accounts
Short course
In Budapest (Hungary), London, Amman (Jordan) and 22 other venues
Description
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Type
Short course
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Location
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Class hours
20h
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Duration
5 Days
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Start date
Different dates available
Learning Objectives:
To develop and manage the VIP member life-cycle effectively.
To recognize that VIP account management is a process of development, not a single action.
Manage relationships with members of the VIP base with the key objectives of member retention and maximizing revenue.
Initiate relationships with potential VIP members, assess sustainability, and retain to long-term VIP clients.
Develop communications strategy incorporating member’s communication preference.
Build and maintain the VIP member profile database.
Target and develop relationships with new and potential VIP members.
Understand and report on characteristics of the VIP segment of members.
Work closely with member support and keep them informed on all promotions and project delivery.
Facilities
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Reviews
This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 6 years
Subjects
- Accounts
- Database
- Database training
- Sales
- Project
- Communications
- Communication Training
- Sales Training
- Sales and marketing
- Key Accounts and Customer Service
Course programme
- To develop and manage the VIP member lifecycle effectively.
- To recognize that VIP account management is a process of development, not a single action.
- Manage relationships with members of the VIP base with the key objectives of member retention and maximizing revenue.
- Initiate relationships with potential VIP members, assess sustainability, and retain to long-term VIP clients.
- Develop communications strategy incorporating member’s communication preference.
- Build and maintain the VIP member profile database.
- Target and develop relationships with new and potential VIP members.
- Understand and report on characteristics of the VIP segment of members.
- Work closely with member support and keep them informed on all promotions and project delivery.
Creativity in Sales and Managing VIP Accounts