Credit Control - Getting Paid Promptly

Getting Paid - Credit Control

Cash flow is undoubtedly under stress in the current climate. Prompt payment allows for greater efficiency, generates confidence and ensures survival. There is, however, often a conflict between getting paid and keeping the customer. This one day course highlights the need for a strategic approach to getting paid at the same time as cementing client relationships.

Taking a Fresh Look at Credit

• What constitutes a debt
• Terms & Conditions - Are yours effective?
• Traditional methods of Credit Control
• Customers at any price

Changing Attitudes

• Being positive about product or service
• The need to stay competitive
• Attitude to talking 'money'

People pay People

• Organisation and Preparation
• Building a relationship before barriers are up
• Establishing good practice
• Gaining commitment to pay

Learning from Mistakes

• Using credit checks properly
• Picking up early problem signals