Crisis Communication for HR
Course
Online
Description
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Type
Course
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Level
Intermediate
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Methodology
Online
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Duration
1 Year
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Start date
Different dates available
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Online campus
Yes
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Delivery of study materials
Yes
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Support service
Yes
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Virtual classes
Yes
Crisis Communication for HR is designed to help learners develop the confidence and clarity required to manage communication during challenging workplace situations. This CPD-accredited course introduces the core principles of crisis communication, the role of HR in organisational response, and the strategies used to deliver accurate, timely, and compassionate messages. Through structured modules, learners explore how to prepare for emergencies, manage internal and external communication, support employee wellbeing, and maintain trust across the organisation.
The course also covers essential HR communication skills, including message planning, risk identification, conflict sensitivity, and alignment with organisational policies. Learners gain practical techniques for communicating with employees, leadership teams, and stakeholders during unexpected events such as operational disruptions, reputational issues, employee disputes, and compliance incidents. With a clear focus on crisis communication in HR, this course helps learners reduce uncertainty, minimise misinformation, and protect organisational integrity.
Ideal for those working in HR, management, and people-focused roles, this flexible online course supports career development and strengthens decision-making ability under pressure. By completing Crisis Communication for HR, learners develop adaptable communication strategies that can be used in any organisation, helping them build resilience, support colleagues effectively, and enhance their professional profile.
Important information
Price for Emagister users:
Facilities
Location
Start date
Start date
About this course
Strengthen crisis communication skills for HR functions
Improve message planning and clarity during workplace incidents
Support employee wellbeing with effective and empathetic communication
Apply structured HR communication strategies in challenging situations
Reduce misinformation through precise and timely updates
Coordinate internal communication with leadership and stakeholders
This course is designed for anyone involved in managing people, communication, or workplace wellbeing. It is ideal for HR professionals, line managers, team leaders, employee relations staff, and those progressing into roles that require sensitive and strategic communication. Learners interested in improving their ability to communicate clearly during workplace crises—such as operational disruptions, health and safety incidents, reputational challenges, or employee disputes—will find this course particularly valuable.
The course also suits individuals working in small businesses, large organisations, public services, and third-sector environments where effective crisis communication helps maintain trust and organisational stability. Whether you are new to HR or looking to strengthen your communication expertise, the course provides accessible guidance to support professional development. Its flexible online format makes it suitable for learners balancing work, study, or family commitments.
There are no formal entry requirements for enrolling in this course, making it accessible to learners from a variety of backgrounds. It is suitable for anyone aged 16 or above who wishes to develop stronger crisis communication skills within an HR context. A good standard of English is recommended, along with basic numeracy and IT skills, to ensure learners can follow the content comfortably and complete the activities provided. The course is delivered entirely online, allowing learners to study independently and progress at a pace that suits their schedule.
Upon successful completion of the Crisis Communication for HR, you will qualify for a UK and internationally recognised professional certification. You may also choose to formalise your achievement by obtaining your PDF Certificate for £9 or a Hardcopy Certificate for £15.
This course offers a flexible and fully self-paced learning experience, allowing learners to study at convenient times without disrupting work or personal commitments. The modules are expertly designed to reflect current HR communication practices, making the content relevant for modern workplaces. Each section focuses on practical and career-focused outcomes, helping learners apply crisis communication techniques in real organisational scenarios. By completing the course, learners develop transferable communication skills that strengthen their CV and support long-term career growth. This combination of flexible study, expert guidance, and practical insight makes the Crisis Communication for HR course a valuable addition to professional development.
Yes, the course is designed to be accessible for learners of all levels, including those new to HR or communication roles. The content is structured in clear, manageable sections and avoids complex technical language. Each module introduces essential crisis communication principles before building towards more advanced techniques, ensuring learners can follow the material at their own pace. Whether you have previous HR experience or are starting fresh, the course provides the guidance needed to understand and apply effective communication strategies during challenging workplace situations.
Crisis communication is a highly valued skill in HR, leadership, and organisational management. Completing this course strengthens your ability to respond confidently during difficult situations, support colleagues, and maintain organisational trust. These skills enhance your employability and can support progression into roles related to HR management, employee relations, internal communication, and organisational development. Employers often seek individuals who can communicate clearly under pressure, making this qualification a strong addition to your CV.
The course is delivered entirely online, giving you the freedom to study wherever and whenever it suits you. All modules are self-paced, allowing you to pause, resume, or review content without time restrictions. This makes the course ideal for learners balancing work and study, as well as those who prefer an independent learning style. Upon completion, you can access your results immediately and choose to obtain your certificate to formalise your achievement.
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This centre's achievements
All courses are up to date
The average rating is higher than 3.7
More than 50 reviews in the last 12 months
This centre has featured on Emagister for 7 years
Subjects
- Planning
- Communications
- Team Training
- Communication Training
- Communication
- Managing
- Building
- Workforce
- Crisis
- Preparing
- Resilient
Teachers and trainers (1)
One Education
Course Provider
Course programme
COURSE CURRICULUM
Module 1: Crisis and HR Manager
- Crisis and HR Manager
Module 02: Planning and Managing Communication
- Planning and Managing Communication
Module 03: Effective Communication
- Effective Communication
Module 04: Preparing for a Crisis
- Preparing for a Crisis
Module 05: Communication During and After a Crisis
- Communication During and After a Crisis
Module 06: Building a Crisis Resilient Workforce
- Building a Crisis Resilient Workforce
Crisis Communication for HR
