Crisis Management Course

Learning Outcomes:
Understand the different types of crises your organisation could face
Learn what type of behaviour constitutes workplace violence and how to deal with it
Gain the skills and confidence to manage difficult behaviour in the workplace
Discover the common myths surrounding contemporary crisis management
Develop your knowledge of how a crisis escalates and know how to de-escalate hostile situations
Identify the common concerning behaviours to look out for in the workplace
Know how to detect the signs of domestic violence and take appropriate action when the abused person makes a disclosure
Learn about the triggers of workplace violence and how to mitigate the risk of violence
Demonstrate a solid understanding of the negative effects of conflict on the working environment

This course is suitable for those who are responsible for managing teams and individuals such as managers and supervisors. It is ideal for both employers and employers who wish to gain a better understanding of how to deal with a crisis in the workplace. To provide you with ease of access, this course is designed for both part-time and full-time students. You can become accredited in just 20/30 hours, with the freedom to study at your own pace.

Once you have successfully completed the course, you will have a range of skills required to effectively manage different types of crisis in the workplace, which will help to strengthen your leadership and management role. You will also be able to maintain a positive working environment and de-escalate difficult situations before they turn into a serious crisis.