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Customer Care courses București
- Course
- Bucharest.romania (Romania)
- 5 Days
...Guidelines for Performance Improvements ISO 19011:2002 Guidelines for Quality and/or Environmental Systems Auditing The ISO 9000 Quality Standards... Learn about: World Trade, Quality Systems, Management Control...
Similar training online and classroom-based
- Short course
- Online
- Intermediate
- Different dates available
...Timetable 09:30 - 10:00 Coffee & Course Objectives 10:00 - 10:30 What is Customer Care and Setting out Our Objectives (Looking at customer care through the eyes of the customer)... Learn about: Customer Care, Customer satisfaction...
- Course
- Online
- Intermediate
- Different dates available
- 16h
..., language barrier, etc. About the call center training, you will learn about listening skills, negotiation techniques, call center trends, etc. which will increase your key elements of customer service skills... Learn about: Communication Training, Telephone techniques, Customer Service...
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